XL Tree Specialists
- St. Albans
- Member since May 2022
- 19 reviews • 100% positive rating
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Plant 8 Cypress Trees Tree Surgery
Harry and/or Simon come for the quote or first onsite visit. They then schedule others to work on the project. This is a neutral review (at best) as the two young guys that came to work were pleasant to speak with. But - they completely filled my green bin with soil! Who does that? XL say they collect all waste generated, but they didn't. So be warned and check your bins before they leave! When I found out I texted, whatsapped and emailed them to fix the error. They collected the soil at the end of the day. My neighbour also complained to me that the guys on the day kept speeding down the road... Finally, compared to other companies, XL tend to be on the pricier side. In summary, I would not work with them again.
nellat9000 - 6th Mar, 2023 Neutral review
XL Tree Specialists's reply:
Hi Nell, Were really sorry that you had this experience, We contacted you as soon as your messages came through and had our team return to site as soon as possible to rectify their mistake.
We have taken measures to ensure this will not happen again by conducting an in house meeting,
The team have also apologised.
In regards to the speeding all of our vehicles are fitted with trackers and we have taken this matter very seriously and will review all data.
If you wish to know the outcome please don’t hesitate to get in contact with us and we can explain in detail all procedures we will take.
We’re sorry that you feel our prices are on the high side, please bare in mind the advice and time taken to try and arrange your job at a short notice even after you turned down to have the extra tree stakes and irrigation system to help the longevity of the trees.
XL Tree Specialists
3 stumps grinding and 4 small trees cutting Tree Surgery
Excellent service. Would recommend.
mailsid - 25th Feb, 2023 Positive review
Tree trimming Tree Surgery
Simon is a very nice lad, reasonable pricing, right on time, finished the job, tidied up all very speedy. Would definitely call him in future
ukec - 30th Jan, 2023 Positive review
Canadian Maple - Apple Tree - Trim by 25/30% Tree Surgery
pja1 - 30th Jan, 2023 Waiting for review
Hedge reduction Garden Maintenance
Job was completed as requested on time and on budget. Would recommend.
cthomas_20 - 4th Jan, 2023 Positive review
Garden Lawn.. Garden Maintenance
XL Tree Specialist ... Did a beautiful job... Really pleased .... Honestly ... Lovely friendly lads ....
Definately 💯 Recommendation 👍
darn_10 - 3rd Dec, 2022 Positive review
Tree trimming Tree Surgery
We asked XL Trees to Trim a tree down very Professional and very good communication text us with updates before he would arrive came on time and did the job to perfection we are very happy and will use again without any hesitation, David
dav56612 - 18th Oct, 2022 Positive review
Cut one tree trunk Tree Surgery
Very polite and professional, came on time. Great communication. Did the job effectively and at a great rate. Cleaned up when finished. Can recommend!
miro_79 - 31st Aug, 2022 Positive review
Significant Trim of 2 large oak trees Tree Surgery
Completed and did a good job, very friendly. There were some issues where some of the felled trees had done some minor damage our lawn but they came straight back around to sort with no fuss. Recommend.
ljohnson071 - 3rd Aug, 2022 Positive review
Pruning of large trees over hanging the house roof Tree Surgery
Fantastic service, did everything they said they would. Tidied up after themselves. Would recommend them to anyone.
simon78814 - 30th Jul, 2022 Positive review
Trim back tree Tree Surgery
Very pleased with the work carried out. Would highly recommend.
marcs_72 - 26th Jul, 2022 Positive review
Remove a 6’ tall conifer hedge. Tree Surgery
Very nice, polite young chaps. Reliable. Good communication. Competitive rates.
Did a great job. Hard workers and conscientious. No hesitation in using them again or recommending to friends.
It was clearly a priority for them to make sure the customer was completely happy.
nina56164 - 23rd Jul, 2022 Positive review
Tree topping Tree Surgery
jm374x - 12th Jul, 2022 Waiting for review
Trim laurel trees Tree Surgery
Superb guys, came today to trim our Laurel trees, could not fault at all. Great communication via email and phone and they arrived on time. They completed the job to a very high standard and was competitively priced. They tided up nicely and were very friendly. Thank you so much, will definitely use them again!
deena61158 - 4th Jul, 2022 Positive review
Remove large tree close to houses Tree Surgery
Excellent. Done quickly without fuss and swept up afterwards.
liz_48 - 4th Jul, 2022 Positive review
Trees needing trimming & topping down Tree Surgery
A fantastic two guys. We had large trees at the back of our garden cut back to the legal boundaries. They turned up early, completed the job quickly and left the garden spotless. Really happy with XL Tree Specialists and will definitely be looking to use them again. Highly recommend!
gracechill - 13th Jun, 2022 Positive review
Tree pruning Tree Surgery
I'm happy with the job done by Simon and Harry. They are polite, professional and easy to communicate.
midway_house - 13th Jun, 2022 Positive review
Removal of tree stump Tree Surgery
Great service from these guys! Turned up when they said and got the job done! Will definitely be using again and recommending to friends and family! A1!
antfrancis - 11th Jun, 2022 Positive review
Removal of leylandii Tree Surgery
Simon and his team did a great job removing our Leylandii
jamie9090 - 7th Jun, 2022 Positive review
Gardening work. Removal of roots. Tree Surgery
Came and did the job well with no fuss. Cleared up afterwards. Price as agreed. Would definitely recommend.
martin11449 - 31st May, 2022 Positive review
Cut down palm tree and clear mass of shrubbery Tree Surgery
Fantastic guys, very personable and experienced. Clearly know what they are doing and nothing was a problem even when I had to change a couple of bits prior to the job. Answered my emails and queries quickly as well as being competitively priced and just really nice trustworthy guys to have do the job. Highly recomended!!
jabra89 - 23rd May, 2022 Positive review
Quote for cutting down a tree and general tidying. Tree Surgery
Simon was very honest with his advice and provided a very reasonable quotation for the tree cutting. I am very happy with his service and will hire him again. Thank you and I am sure you will do well!
tcek - 17th May, 2022 Positive review