W Hartley Ltd Roofing Contractors

  • Front porch roof repair

  • Replacement car port roof

  • New garage roof required

  • Check for leaks and repair roof

  • Replce gutterings

    very professional, very pleased with overall work that was completed to a very high standard, would recommend this company

  • Facias soffit gutter

    Williams team came and completed the job to a high standard, I was impressed with finishing. They done a fantastic job repairing the gutters that the last cowboy builder installed incorrectly.Highly reccomend. Thank You.

  • Repair or install new gutters

    Hard working team of roofers that worked long hours over the Bank Holiday to complete the job. Very pleased with the finished job.

  • Replace two pieces of guttering on two storey house

    Arrived promptly and repaired my gutter as required.

  • Replace roof tiles

    Came promptly and did a good job. The small problem we had afterwards was dealt with satisfactorily. Would recommend

  • Garage roof fix

    Garage roof reboarded and felted, great price, great job and great service, will use again and recommend to anyone

  • New roof on garage, but existing one is asbestos

    the work was carried out very well, nice and friendly, and left everything clean and tidy, will certainly use them again,also will recomend them to friends

  • Boiler house

    Will ask them again if needed, turned up as promised and cleaned up every day once finished for the day. The job was executed as they quoted, we had the roof cleaned and all walls to remove the dead ivy, patio cleaned and a new roof on our boiler house. Just great and very polite people, thanks to Will and all of the crew. Thanks from Rob + Sue

  • Replace guttering

    Very efficient in terms of timing they came as promised the day after the quotation was accepted. Keith and his colleague generally made a good job and cleaned up after themselves.
    My only other comment is that the price was very high, but I suppose when you want a quick service you have to pay for it.

  • Replace soffits, fascias and guttering in Bolsover

  • Victorian end terrace roof repair

  • Leek in bungalow roof

    A professional and clean job. The installers were polite and hard working. Great job well done

  • Replace Extension flat roof and remove old aerial

    The team worked incredibly hard today and have done a great job. Quoted at the beginning of the week and work carried out at the end of the week. Would definitely recommend :-)

  • Repairing the roof, not sure of broken tile location

    An all round excellent service, all very polite men, nullis secundis indeed

  • Facias

    Turned up very soon after the initial contact, Gave a good quote and the work was done within 2 weeks.
    We are very happy with the finished job.
    I would recommend this company to anybody who needs their services.

  • Flat roof GRP membrane

    Flat roof GRP membrane. They Were very friendly crew hard working even in 32 degrees i don't know how they could work in that temperature the job they was Extremely professional and good job well done. I would Definitely have them again to do more work for me thank you so much for your hard work.

  • Guttering joint repair

    good service, came quickly and sorted out all of the issues I had asked them to look at.

  • Replace fascia and soffit

  • Gable Apex on roof to be repaired and covered with PVC

    I had s very reasonable quote from W Hartley Roofing Contractors, for all the Gable Apex Dry Verges on our detached property (7 in total).

    There were 3 of their team to carry out this work, to an excellent standard, and cleared up all debris afterwards.

    I would thoroughly recommend this company, not only for this type of work, but general roofing work as well.

    Thank you for the team at W Hartley, you did a great job!

  • Garage roof repair/ replacement

    Unfortunately due to weather the job took longer than expected but they did the work over 3 days which was a over and above due to travel. They were polite, punctual and took all the mess away and cleaned up when they’d finished. Can’t fault the work completed and felt they offered very competitive pricing

  • Replace guttering and a small amount of repointing

    Replaced all of our old iron gutters and fascia, very happy with the end result and service, all work was completed within 2 days of accepting their quotation. They provided the most thorough quote and were very open with details about the products that they used and warranties available which is what made me choose them, as well as being very reasonably priced. The guys were courteous whilst doing the work and removed all debris from the old gutters and all packaging from the new ones. Highly recommend!

  • Guttering leakages - either to be repaired or replaced

    Very happy with the highly professional work that was carried out by a great friendly group of people. Was kept in the loop all the time regarding advice and what additional tasks may have been needed. After the job was finished, everything was cleaned up properly and no mess.

    Indeed I will be hiring them again in the near future for rendering.

  • Replace car port roof

    Workmen came on Monday 27th July, weather was pretty atrocious for working on a car port roof, wind and rain which eventually stopped. car port roof was mostly completed on the 27th, Workmen came back to finish off job 29th July by trimming edge and putting flashing on the outside edge. Overall we are pleased with service as they were quick to finish and we were Given a quote by William in person with a sample of the roofing material used when other roofers we contacted for quotes didn't even bother to get back to us in good time.

  • Garage flat roof leaking

  • Repair or replace guttering

    They did a fantastic job from start to finish. Very professional, quick and clean. The team talked me through everything they needed to do and provided recommendations & additional quotes for further work which I was happy to accept. I highly recommend using them for any and all roofing & guttering works. Matt

  • Replace guttering joining pieces

    Quickly replaced our guttering and cleaned up after themselves.

  • Gutter leaking

    The job was completed quickly with no fuss, a very professional and courteous service

  • Roof and chimney work

  • Clean gutters and tiles over garage.

    i was very pleased with the work that W. Hartley did when they cleaned my garage roof and guttering. They also cleaned up afterwards and left no mess. I would recommend them to anyone who wants a similar job done.

  • Gutter replacement

    Fitted us in at short notice and completed the job without a fuss - the guys who came to complete the work were very friendly. There was a small leak from the guttering the next day but Willie sent out his team immediately to put this right, which was great customer service. All in all a good a good company I would use again.

  • Replace guttering and down pipes

    Very quick and efficient, job done to satisfaction

  • Various roof work

    Quoted quickly and completed the work within the week. Explained fully throughout, what they were doing and why. Backed this up with photo evidence. Happy to recommend and will use again.

  • Edge Tile Pointing

  • Guttering

  • Guttering clear / Seal

    Polite and easy going, most contractors moan about having to come to the walkway as there is no easy parking but these guys just go on with it.

  • Gutter Repairs

  • New Dry Ridge Tiles on Garage Roof

    Great job. Cleaned up after 5 star

  • Velux type window installation

  • Gutters and Drains

  • Shed Roof needs Replacing

    Hartley did an excellent job with the roof. Very neat work

  • Repair and paint soffits and fascias

    Hired Willie to replace my soffits, facias and guttering. Work started the next day and was carried out to a high standard. Friendly and helpful throughout and the work was carried out conscientiously and with obvious attention to detail. Very pleased with the results and would highly recommend W Hartley Ltd.

  • Balcony floor plank and fibreglass

    Excellent service prompt and informative - experts in their field would recommend

  • Replace guttering in Semi detached house

    The Guys done really good job .They install gutter on our 3 beds house. The quote was competitive ,work completed in 1 day. Happy with results.

  • Replacing flat roofs

    Hope everyone is safe and well, it's been a tough time for everyone especially those in the vulnerable group like my wife and I, reason I mention this is that William was really understanding of this, when he came to quote for the job, he observed social distancing and went that extra mile to explain things. Whilst his quote wasn't the cheapest or the most expensive we decided to hire William because of his knowledge and experience of his industry. Williams team worked incredibly hard and replaced our flat roofs with a fibreglass system. There where a couple of things that needed sorting out after the job but these where dealt with quickly and hassle free. So far happy with the work, cannot say if it's watertight as we've had no rain, so fingers crossed. Thank you William and his team

  • Leaking flat roof

    Excellent very happy

  • Seal loft to prevent access by birds

  • Roof repairs

    Great guys, efficient, punctual, friendly. Did a great job. Highly recommended.

  • Fixing Ridge tile

    Job was completed in a windy condition thanks for that.

  • Loose cowl

  • Leak repair

    The repair job was completed satisfactorily

  • Leak in roof fix

  • Replace wooden gutters on front of terrace

    Clear and informative quote, outlined pros and cons of various options at different price points without pressure selling, just good information and gave me time to consider before finalising agreement. Job was done next week day after confirming, with clear communication.

  • Pitched Roof needs repair in Dunkirk Nottingham.

    Good job done. But have to pay heavy price in comparison to the job done. Had to call again also to rectify.

  • Replace bracket on guttering,three stories house

    Came to view the job,organised scaffolders and returned when set up,found a few more issues and gave me a quote.Having to work round the foul weather but all work completed and waste cleared away,good workers and polite.

  • Replace ridge tile on a bungalow

    Failed to contact me with a start date within the timeframe he set, therefore I cancelled the job and went to another roofing contactor, who completed the job.

  • External Facias Damaged After Recent Storm

  • Loose guttering

    The team have done such a fantastic job replacing my guttering and completing other roof and chimney repair work that needed doing.
    They were quick to come out and they managed to fit in the urgent work around their other jobs which was very much appreciated in the recent stormy weather! Would not hesitate to use them again in the future, thank you!!

  • New gutter semi detached house

    New gutters leaking only 3 weeks after he installed and charged £550 for 2 hours work.
    He didn’t tell me to install new fascia at the time of new gutters( which is unusual ) instead took down old gutter and then told me it would be extra to install new fascia . He should have inspected the fascia in his first visit.

    He didn’t bring scaffolding instead jumped on conservatory roof. He didn’t provide labour and materials breakdown.

    When you visit customers first time check the condition of the roof and it would have avoided a lot of hassle. He didn’t want to refund and was sarcastic.
    Zero confidence in his work. Don’t recommend.

    W Hartley Ltd Roofing Contractors's reply:

    Strange how when did the job was happy , left good review , then about a month later said the join was dripping , offered to come and fix it but was told she wanted full refund, because I wouldn’t give money back now she takes good review down and puts up this , decide for yourselves, I trust sensible people will see through her tall tales

  • Roof repair

    Many thanks, rapid response time and initiated the problems I requested attention to, did thorough check of roof and sent photographs to me to illustrate other potential issues that could need further work required, will definitely be a asking for a quote on the remedial works needed to hopefully give me a happy roof😀 recommended thank you

  • Roof mortar

  • Repair of gutters on front and back

    After being let down endless times by other companies these guys were great, turned up the same day, explained everything that needed doing and explain how the damage was caused. Would definitely recommend these guys to anyone. Thanks

  • Roof replacement (garage)

    William and his team did a great job on my roof, there knowledge and expertise was greatly appreciate and the materials used are good quality, always arrived when expected and did a full days work.
    Would defiantly call him next time I need anything done.
    Thanks again....

  • Roof ridge tiles on bungalow

    Phoned Will on Monday. Came to see me Tuesday. Job completed with no hassle Wednesday. Cleared the roof of all debris. Swept up all loose breakages. Absolute gents. Now they're also going to sort my garage roof out. Cannot recommend this firm enough. Excellent service. Will let you know how the garage roof goes :)

  • Missing tiles need replacing

    came the day after hiring did a very good job 100% satisfied

  • Damp upstairs ceiling to be investigates and repaired

    More work was required than initially expected and quoted for. Friendly lads worked over weekend to get job done, I feel job was done in good time with very little inconvenience to myself.

  • Replace asbestos roof in outhouse. Approx (6’x4’).

    Job completed quickly no problems at all.

  • Guttering & fascias

    We are thrilled with the work carried out, and such awful weather. They were extremely pleasant and professional and did a wonderful job. Thank you

  • Guttering needs clearing front and back

    Fast response and sorted the Job. Advised a couple of issues and will address. Thanks for such an easy appointment.

  • Leaking roof

    Called Mr Hartley about a leaking flat roof over an alcove. He arrived same day and assessed the work. Quote was in line with expectation and Internet guide for the work. Work was explained. Estimate was produced. Mr Hartley fitted in the job at short notice. Completed in a rare spell of decent weather in February. Nicely finished off with good explanation throughout. The damp problem caused by the roof has been solved. Very good experience.

    I would use this tradesman again.

  • Replace guttering

  • Garage asbestos roof replacement

    Good job on replacement roof - arrived when they said they would, worked quickly and tidily to get the job done on time. Would certainly recommend/use again.

  • Replacement of guttering, soffits and fascias

    Willie and the team replaced all my guttering, soffits and fascias (front and back) in less than a full day. I’m very happy with the work and I’ll be contacting them again soon for some further work.

  • Leaking Roof

    Efficient, tidy and friendly team. Happy with work carried out. Thankyou

  • Gabel end roof caps

    Happy with the work carried out.

  • Replace existing on outhouse

    A very good work team we would definitely hire if needed for a second time we would highly recommend

  • Leak investigation

    Thanks for a great job.

  • Small gutter

    happy with work left it tidy and both polite

  • Recover roof material around skylight and check roof

    Very punctual and good workers. Did a thorough job and so far (with all this rain !!) there are NO leaks at all. Very pleasant workers and certainly did not waste any time doing the work they had to do. They even worked on the weekend, bless 'em. So fortunate that they were quick enough and efficient enough to get the work completed before we had some dreadful rain. Thank you William and the boys, I won't hesitate in recommending your Company to anybody who needs work doing on their roof !

  • Loft insulation bungalow

    Great job done and completed plus checked everything and did extra work as well
    Very pleased and definitely recommend.

  • Guttering repair at joint

  • Lead valley guttering replacement

    Quoted 800+vat to repair lead Valley guttering which was leaking into loft through to kitchen and living room. Came replaced lead but then charged 1000 +vat paid as I thought job done. Week later rained heavy still leaking same place. They came back did it again 2 days later heavy rain. Still leaking same place and now leaking in more places. Said would come and look but still waiting. Guarantee not worth paper it's written on.

    W Hartley Ltd Roofing Contractors's reply:

    The original lead gulley was split in two places and leaking, the gulley is 330cm long so should be fitted in two pieces ( standard practice 1.5m sections max), Fitted new code 4 in two pieces, overlapped 300mm and lead silicone sealer in overlapping, found that still had small leak, went back out and it was heavy rain and could see gulley was filling up at back end , no fall on the boards. I sheeted you the gulley in torrential rain and came back next dry day and bought new 6m code 4 roll and fitted in one piece, I also removed slates to both sides, before fitting lead, left the lead fitted first at back end and put the front lead at the rear to raise it up to help the fall, Fitted new lead gulley in one section, fitted new breathable membrane under existing membrane which was ok but thought I’d go OTT this time. Fitted all slates back in place, replacing any broken slates and even the cracked ones to make sure everything was good. Customer calls few days later after rain saying still leaking, not possible in theory, but I know rain water can do funny things, called round few days later to be told he had got someone else. They couldn’t point out the cause of leak just said the gulley was not good and he needed to rip out and fit full new gulley, he was just getting a job. As I wasn’t aloud to check it out second time don’t know what happened. I understand that it looks bad as I did it 2 times, gulley should have fall and a step down at 1.5m

  • New Garage Roof

  • Coppice stone repair on detached house roof!

    Very prompt and efficient! Would definitely recommend.

  • Chimney pointing

    Very friendly, reliable service. I am very happy with the work that as been done to the roof of my Victorian house as well as for the new flat-roof on the extension.

  • Gutter replacment

    this contractor rang me to have a look at the work that needed doing, as my house is currently empty we agreed on a price, they was very friendly and professional at all times, they did an excellent job.

  • Investigate and repair gutter causing leak

  • Gutter

    Very good and extremely quick service. Problem has been solved in just 12h from first contact. Excellent job.Thank you.

  • Gutter repair required.

    Very helpful and quick. Thank you

  • New garage roof

    We had a galvanised roof put on home built concrete garage. Due to garage being next to a path we needed guttering for water to flow away. Roofing was completed within a week of accepting the estimate but not happy with the wood supports for guttering. We contacted Mr Hartley who said the work would be fitted in when available. In roughly 5 days we received a call saying they were in the area. They took about an hour to replace and improve wood supporting. Very satisfied with outcome.

  • Repair leak in roof

    William turned up on time to give a quote and was courteous and professional throughout. The work was done earlier than expected and the workmen were friendly and helpful at all times. They took photos before, during and after and the work was of a high standard. I would definitely recommend using this company.

  • Replacement of guttering detached house

  • Replace soffits, fascias and guttering

    W Hartley Ltd Roofing Contractors did an excellent job of replacing my soffits, fascias and guttering. They were resonably priced and completed the job quickly and to a high standard. I would definitely reccomend them.

  • Guttering leak fix

    Job posted, called and job done in under 2 hours!

    Sound guys, friendly and knowledgeable, good work and good prices.

    Would definitely recommend.

  • Chimney repair?

  • Loft insulation

    On short notice W Hartley Ltd were able to help us out with another job not previously asked. Garage roof needed repairing, entire roof not fit for purpose. They were able to assist with replacing the roof and also insulate my bungalow loft space in a very quick time frame. Plus We then asked if it was possible to board the loft floor as well. No problem all done promptly at a reasonable price.
    Thank you very much for your assistance W Hartley Ltd, definitely a ‘Can Do’ attitude.
    Definitely Recommend to others if need be.

  • Improve loft ventilation - fix condensation

    Did a good job. Thanks.

  • Flashing leaking

  • Leaking roof, evident through wet bathroom ceiling

    Thank you for the job done and advising me to check if the roof was still under warranty which showed your genuine willingness to help and save me costs

  • Replace tiles on roof

    Very good service and a very good job would highly recommend

  • Roof repairs

    Left my request on a Sunday morning. Within minutes William was on the phone. Within 3 hours i had a quote from his staff who arrived on site. By the end of the day, still a sunday, the roof was water tight and a clear plan on completing the job. Great service by being kept up to date all the time of what was happening. Great guys, strongly recommend and I will be having them back for my other projects.

  • Porch roof

  • Replace front and side guttering

    Great job replacing our gutters and some additional roof repairs. Competitive price, friendly team, work completed in good time. Would definitely use again.

  • Refurbishment of leaking roof

    Excellent service , straight on to the job and explained things as they went on. Would recommend them. Very please with the results

  • New profile sheets over old garage roof

    Great team of guys, worked through heat and rain to replace my garage roof, polite thorough and accommodating, would certainly use them again, thanks guys.

  • Big six clear panels

    Very pleased with William Hartley Ltd.
    Willy owner turned up on time and gave very good advice..
    Once we agreed on a price the job was undertaken at once .
    Very pleased.

  • Replacement conservatory flat roof

    Excellent work done on my conservatory roof,the job was extended to replacing sofits and facias,guttering and repointing of ridge tiles all through there advice,no pushy sell,the guys where friendly and turned up every morning on time and got straight on doing the work even when they found a wasp nest that chased them down the garden and they got stung they still carried on.The work looks amazing and very professional,would recommend them to anyone,being a woman on my own it's scary knowing who to choose to do the work,I definitely made the right choice

  • Replace guttering on 3 terraced houses

    Job was completed quickly but to a mediocre standard for the price paid. Had to request them come back and complete the job, which was over a week later. Quote given was also without VAT, which stung when the invoice was received.

    W Hartley Ltd Roofing Contractors's reply:

    All our quotes are plus VAT so I’m not sure where confusion comes from. The work which needed finishing, there was a couple of small holes in mortar lines where the old rise and fall brackets had been removed, I phoned to come back as soon as customer made me aware ( only told me when I chased up the payment) got no answer left message, called back and said I could com any time, I came out filled holes in and the front gutter looked twisted because the tiles above front window where pressing down on the gutter because the timber lintel over windows where rotten and I had already pointed this out , I propped the section of tiles up for them free of charge so the gutters sat level, the work was completed to a good standard and everyone was happy with it and nothing was said until I sent second reminder for payment.Cant understand why they are unhappy, good job done and did extra things for free as good will gesture

  • Replacement guttering

    Turned up really quickly, did the job not soon after. I did ask for a further quote but that wasn't forthcoming. All in all a good experience.

  • Fix wonky gutters, boston

    Very pleased we hired William's team - prompt, efficient, and a reasonable price.

  • New flat roof required

    Very nice gentlemen. Tidy and respectful of my property. Very good job done.

  • Replace facias gutters etc

  • Urgent repair/renewal of rubberised garage flat roof.

    A very positive experience!
    Job done a week after survey/estimate.
    A very hard-working, professional and pleasant crew, who were very efficient.
    I now have a water-tight fibreglass flat roof on the garage. A job very well done, thank you!
    I am now awaiting guttering/downpipe replacement, as present system is over 25 years old and leaks dramatically, then the gable end tile protection system can be attached.

  • New roof tiles on house

  • Clear/replace guttering

    Having recently purchased a old house,we had a problem with overflowing guttering at various points around the property. We phoned William on a Sunday Morning and he agreed to come out on the same day with no excessive charge for a Sunday callout.
    The job subsequently turned out to be a bigger problem than first thought. William and his team explained the problems to us, showed us the issues and where this was not practical, provided photographs to clearly show what needed to be done.
    William was prompt with his quotations and did not pressurise us any way to get the work done. Once the price was agreed, they carried out the work when agreed, cleared up after themselves and no detail was too much effort for them .
    I would highly recommend William and his team for any of your roofing or flat roof requirements. We will have no hesitation in using them again in the future

  • Flexible as to Date. Not a large job.

    Work was carried out prompt, good job, and cleaned up afterwards. Thanks.

  • #115211 Roof Leak

    We were impressed by how fast your company finished the job. We appreciate the hard work.

  • Removal of absestos roof and replacement

    Excellent guys and can't do enough for you. Keith and Richard worked tirelessly to get it done in the allotted time whilst doing and excellent job at the same time. Their prices are competitive to other companies and I will be getting them back for any jobs I have in the future.

  • Wooden fascia repair/replacement

    william hartley ltd take a bow 3 great lads did a fantastic job would not hesitate to reccomend them to anyone i know 5 star well done lads

  • Affix small length of guttering to support bracket

    William arrived within the time frame window we agreed. Polite, friendly and knowledgable. After fetching his ladders and taking a look at the problem he instantly new how to rectify it.
    He explained what he had to do and got on with it.
    I am more than satisfied with his work, and would most definitely call him if I needed any other roofing work carried out. I will be recommending W Hartley Ltd Roofing Contractors to my family and friends.
    Thank you for fixing the problem.

  • New Skylight needs to be introduced in study

    Excellent work ethics. Once window arrived, I was given date for work within 4 days. Whole work done professionally and in 1 day. Site was left tidy.

  • Variouse roof problems

    will certainly use again

  • Gutter and Verge

    William is very friendly and professional in his field, would recommend him to anyone!

  • Roof repair challenge

    W Hartley completed the roofing work expeditiously and at a fair price. I would recommend them for other roofing services

  • Hotel Flat Roof Repair Urgent

    Great friendly, reasonable, professional company who have done a fantastic job for our new hotel and at short notice to assist us. We would highly recommend W Hartley for your roofing / building requirements. We will be using them again for future projects without hesitation. We have mainly dealt with Keith but all the lads are just great! Thank you!

  • Guttering maybe cleaning out

    I was amazed how quick he responded to my job on my builder. I Met with Dad who came across warm and friendly. He recommended I have my ridge tiles reset, as he pointed out to me the cement had come away which keeps them bedded to the roof. Then we discussed cleaning out of the guttering. He said his son and long term colleague would be in touch, even at the weekend. I got a call this morning (Sunday) and they started the job agreed. As promised he phone me when he had nearly finished so I could go and check. They were clearing up and showed me what was in the guttering . They were very friendly and hopefully the ridge tiles will now stay in place. They also cleared around the front of my rented Terrance house. I would definitely recommend them and I will have them come to my home and do my guttering soon. Thanks

  • Leaking roof

    very polite and arrived early which was good worked very hard and cleaned up their mess would advice people to use them as all works done to a high standard
    would use them again if we had any problems with my roofs thank you

  • New roof on detached flat roof garage

    Good breakdown of requirements and options available regarding the job. Agreed to proceed within the next two weeks

  • Gutter repair

    Very good job. The work was carried out promptly and the people who did the work were polite and tidy. I would use the firm again.

  • Garage Gutter cleaning

  • Replace facias, soffits and guttering

    Replied very quickly to initial enquiry and came promptly to quote. Took time to talk us through the best options for us. Once hired came very quickly to do the job. Issues we had were dealt with quickly without it being a problem. Very professional and friendly and we are very happy with the job, would definitely use again.

  • Replace soffits, guttering, fascias front and rear

    From initial contact, to quoting a fair price and then cracking on with the job, Willie and his team came across as honest, friendly hard-working lads. Finished job looks good, all rubbish taken away. If I have any roofing problems in the future I will make them my first port of call.

  • Loft boarding and fit a cat flap

    William, Keith, Willie and Richard did an amazing job, they were very tidy and turned up when they said. A big thank you to Keith who worked tirelessly despite being incapacitated with a bad back. I would recommend them and will be using their services again to fit a Velux window shortly.

  • Full replacement of roofline including guttering

    Excellent company to deal with was told what work was going to be done and was given a written quote to this extent all work was carried out as per quote.
    I was kept fully informed by Mr Hartley and the lads turned up when they said they would and worked very hard every day.
    William, Richard and Keith are a credit to this company and know there stuff and did a first class job for me thank you lads
    If you require building work done I can highly recommended Mr Hartley for a professional job with a very competitive price

  • New garage roof

    Good quality work, nice friendly team. Would recommend and use again.

  • New flat roof on Dorma

    Great service fast and reliable and reasonably priced would recommend to all my friends and family

  • Roof repair on garage flat roof

  • Replace gutters

    Whilst I received a few ‘interested’ messages from other contractors , W Hartley were the only ones who telephoned me and then came to my house to discuss and quote for the job - and gave a really good price.
    We have booked the works to commence in May but so far everything has been very positive

  • Replace fascias, soffits & guttering to end terrace.

    Good lads. A few silly mistakes due to being rushed, but more than happy to come back and rectify them. Would ask them back for further works.

  • Replacement guttering and downpipes to house and garage

    Very prompt quote and very fast service. The team worked quickly and efficiently; thank you!

  • Roof leak

    I had to wait my turn in the queue which expected when it did come the lads were very friendly professional and starting early stripped the roof cleared up and left the building covered against the weather next day again started early finished the roof also replaced the facials and soffit and guttering and down pipes even sorted a problem that another builder left me with . All in all a very satisfactory outcome and a job well done thanks to all

  • Leaking roof vents

    Two guys, who were very polite and were quicker than I anticipated. When they arrived they talked me through what was required. Very happy with the result. They even put some led flashing right that had nothing to do with the job.

  • New garage roof needed

    William was extremely helpful and the new garage roof was installed quickly and to a high standard. Because of doing such a good job, I used his services for a further building job, which again was completed well. Definitely recommend.

  • Polycarb sheet roof for approx 8mx3m lean-to porch

    I'm really pleased with the completed work and my brand new fibreglass roof. Having polycarb skylights in it was new to the guys but it didn't throw them one bit and the finished look is great. Keith, Will, Richard and Willie are all really good guys and made me feel welcome to ask questions about each stage in the process. Thank you for your great work, done with skill, speed and good humour; I will be keeping your contact info handy for my next project. All the best in everything you do, M Stacey.

  • Repair or replace pitched carport roof

    We were happy with the work done by William and his boys - they worked well through some terrible weather and took away all the rubbish on completion -
    Thank you

  • Stale yard roof replacement

    Fabulous job, pleased with work and price. Definitely recommend.

  • Install Loft Insulation

  • Quote

    Really happy woth the work carried out by William, Keith and Richard. It turns out that there was alot more work that needed doing to my guttering and fascia. However i was please when the orginal quoted price didnt change. The guys were really friendly ans kept me informed throught the 2 and half days. Would really recommend to anyone looking for good quality work at reasonable prices. Thank you team W.Hartley Ltd.

  • Velux window installation required

  • Install loft insulation

    Prompt response, very friendly, job done to a high standard, good quality workmanship, would highly recommend.

  • New roof ventilation.

    Prompt response, very friendly, job done to a high standard, good quality workmanship, would highly recommend.

  • Install loft inulation

    Thorough job done promptly and efficiently.Highly recommend.

  • Loft insulation and boarding

  • New Bitumen flat roof approx 6m x 4m - single storey

    Excellent job. Really pleased with the new flat roof that W HartleyLtd Installed.
    Good price and a 5 star job, would thoroughly recommend.

  • install insulation in the loft

  • Roof cement replacement

    Keith and his team did a great job. They were friendly and knowledgeable and I would recommend them.

  • Two leaks in upstairs bathroom

    Willie and his team were excellent. They work so hard, and were honest and took photos of everything they did.

  • Flat roof

    EXCELLENT-- Very professional work. Highly recommend. Honest friendly and genuinely helpful trades people. Great job.

  • Roof redoing on extension

    Made contact very quickly once i posted the job and gave a competitive quote. Once the weather broke came and did a fiberglass roof with sky light on our extension. The boys were very efficient and friendly and got on with the job quickly. Did an excellent job and I am very pleased with the result. Would highly recommend them. Thank you.

  • Chimney removal and fireplace restoration

    Great job! Fair price for the work given. Very professional, working fast and to a good quality. Advice provided on aspects of the work and other roofing issues identified. Would definitely recommend to others and use again for future roofing/building works. Thanks.

  • Roof and gutter repair

    Brilliant group of guys!! Excellent workmanship and service. They went that extra mile to explain all the faults in the roof and were very professional and friendly... next time I'll have that cup of tea ready chaps!!

  • Re fitting all the ridge tiles

    Really quick response, discussed options on site, agreed a schedule of works. 2 weeks later job done.

    Does exactly what we agreed.

    Highly recommend William and his team,

  • Roof requires strengthening

    Good price excellent guaranteed work

  • Fix leaking dormer window and re-pointing

    Quick, efficient... clean job! I would definitely use again for any other work we need and have already passed business card to relative who's planning some work

  • Cementing of ridge tiles on roof.

  • Valley Gutters

  • Fascia and drains replacement

    Good work and reliable. Finished the job as promised. Thanks, Will.

  • Build a roof (flat roof?) between two existing walls.

    Good job jone by W Hartley and his team. Professionals.

  • Car Port Re-roof

  • Driveway

  • Renew garage guttering

    Commencing work this weekend

  • Roof tiles Repointed and tiles replaced / Repairs

    I was extremely happy with the work they have undertaken. The were prompt and provided a good quote and they were able to complete the work quickly. The standard of work was high and I would use them again.

  • Insulate a 2 bed semi-detatched c.1820 cottage

    William was very courteous and contacted me very quickly after posting the job. On assessing my problem, he gave me several options and even after i had decided what i wanted doing, changed my mind and he was very flexible. The job itself was done very quickly, but a further issue was identified and that was also resolved quickly. His demure gave me more confidence, compared with other people i had spoken to about the same job.

  • Install a new GRP Flat Roof system over a Bay

    I commissioned W Hartley to install a new GRP Flat Roof over a bay window. I chose the firm because I felt I could trust Mr heartley, and because his stated price was very reasonable.
    On the agreed day the new roof was installed. But upon inspection I concluded that the work is not fit for the purpose. I reported my dissatisfaction to Mr Harlely, and the following day he sent a new team who removed the badly done work and replaced it to my total satisfaction.
    I am please to report that I was not wrong in my assessment of Mr Hartley words.He proved to be a trustworthy and honourable man,a novelty in this money grabbing and shoddy work ethics. I do not hesitate to recommend him.

  • Install guttering and downpipes

    Wouldn't quote, was only willing to match the best quote we got from someone else. Decided to go with him as he had the most feedback. Called a few days later to ask if the job had been done, and he said 'oh, did he (not sure who) not tell you? We can't do the job'.

    W Hartley Ltd Roofing Contractors's reply:

    We where told he had a price to fit new guttering around commercial property, we matched the quote to do the same as quoted, when we arrived on site the building was a very old warehouse unit asbestos roofs etc, the access was limited and no one knew who the several scrap vehicles belonged to , To fit guttering to this building you needed to install new rise and fall brackets into the brickwork, not the same as screwing a plastic bracket onto timber Fascias as originally quoted for as the other company who quoted stated fitting new Upvc guttering, when we phoned to explain the issue could not speak with customer so had to cancel and apologies for any inconvenience

  • Repair/replace split bargeboard and box end

    William visited my house for a quote almost immediately after I shortlisted him for the job. He and his crew were back the next day and completed the job in 2 days. I am impressed with how efficient and friendly they are. They also showed me the photos about how the job was done. Would hire them next time.

  • Paving area by canal

  • Putting in a new skylight

    We hired William and his crew to put in a small skylight in our attic bedroom - William visited for a quote promptly and they were back and completed the job 2 days later. Very impressed with his communication throughout, they were very efficient, very friendly on the job and tidied well afterwards. Would recommend them.

  • Porch roof replacement

  • Guttering problem making damp patch on wall

    5 stars-- excellent from start to finish. A big job, pleasant workforce, intelligently managed. They worked hard, through weekends where necessary, cleaned up very well, were friendly, helpful and positive. A rather scary re-tiling job on a rambling old house with lots of odd roofs, they went above and beyond to reassure us. I would recommend this company to anyone.

  • replace wooden gutters

  • Velux windows low level in empty garage

    Great service thanks guys

  • Ridge Tiles, Chimney and flat roof

  • Repair Leaking Downpipes

    William and his team are really straightforward and reasonable price. We are really happy with their work. Thank you.

  • Repair to wooden guttering

    Mr Hartley ,without examining roof using ladder,said he charged £400 per day +vat.2 men completed work in 1 and half hours including tea break yet Mr Hartley needed much persuasion to reduce price to £360 incl vat.
    Materials were a small piece of hardwood and some sealant.I was asked to provide the paint.
    Work itself was done well

  • Fitting lightweight tiling roof to garden room

  • Soffit boards

    Very happy with works carried out, quick and efficient survice!!!!

  • renew/refit damaged guttering

    Work was completed within a day as quoted for price was good and men were polite and friendly.

  • repair guttering

  • Check & insulate roof

    I have not actually used W Hartley, but I did receive a quote from him for insulation.
    He was very punctual and came at the time he said he would.
    Although I did not use him he did seem knowledgeable.

  • Soundproof party wall

    I hired William Hartley to soundproof my bedroom wall.

    Unfortunately after the work was completed, sound came through just as before, so I contacted them to try and see if they would do some further work and finish the work they started. I had paid them cash in hand at a premium price compared to other quotes expecting a premium wall, so I would rather not have further work, but was willing to have it finished.

    I was roundly ignored and dismissed. I was told theres nothing more they could do, and despite 7 emails, 2 voicemails, texts whatsapps etc etc, I am now £1000 down on a wall which has not done the job intended. I had 1 reply to these 7 emails, and it was stating they didnt know what else to do. That was it.

    I have now hired another company who not only offered me a better quote on top of plastering, but have also pointed out thing that William Hartley have done wrong which could make the soundproofing worse than before, such as wood frames touching the sound source, and soundproof boards also touching the source.

    In general, good workmanship, but if you have any problems, don't expect any help.

    This would have been a positive review, and more money would have been in their pocket to do a second round of work, had they responded to my emails and accepted further work, rather than ignoring me and dismissing my questions. Its a shame they missed out on a great review and more money due to bad customer after-care. Wont be using again or recommending.

  • Repairs and tile replacement on delapidated period farm

    I've held off from writing this review because I like to think the best of people and do not like leaving negative reviews. I'm afraid that a year after the work was initially completed and despite the Hartley's coming back twice to 'fix' the problem, we still have a serious water leak in the part of the roof that was repaired.
    Today I have had another roofing company here to look and have been told that both sides of the brand new gulley that was installed by Hartley's are soaking wet inside our roof space and one area has lead to serious damp inside a bedroom. The job has clearly not been done correctly and we now have to get that part of the roof stripped and a new gulley created at our expense.

    I have to say that Keith, who did most of the work was very friendly and hard-working, but at the end of the job William Hartley himself was extremely rude to us saying that he had lost money on the job, despite them having had plenty opportunity to examine the roof before quoting. They wanted the work so I guess they underquoted the amount of time it would take, then it was apparently our fault because it was more complicated than they thought.
    Now we have to pay again to get some of their work done properly!!

    I feel it is my duty to warn others of the potential downfalls of working with this company. I do not recommend them.

  • Room insulation

  • ASAP Possible leak in roof felt

    Very happy with the service received from W Hartley. They came out to do a quote promptly and were able to carry out the work the next day. The work was completed to a high standard and the guys tidied up everything afterwards. The guys also informed us of the time they would be coming and updated us when they were on their way. Would highly recommend.

  • ceiling insulation

    unable to arrange a visit from this company to obtain a quote so not sure how you believe job is completed-think both sides have tried to contact but failed-i have requested they contact me on my mobile they
    have left messages on landline

  • Roof insulation needed in new kitchen

    I had a few messages and based on feedback, I hired William's team.
    Nathan came on the day alone and got on with the job. He was a little bit late collecting materials but I had a call updating me. I was dreading spending additional money over Christmas but it was something that needed doing.
    Nathan did a good job and unearthed some poor workmanship from the original builders. It was all put right and now I've not no draft problem.
    Would recommend to anyone.

  • Slate Roof Repair

    A good job completed in half a day.
    They had to repair a length of lead flashing that had come away from the wall and also repair a few damaged slates.
    All completed and a tidy job.

  • Gutter renewal and valley attention

    These guys are grafters. Worked over the weekend and was very impressed by the team. No job is a problem for them and they work with smiles on there faces which is always nice to see.

    Fair price and very nice guys as well

    Chris Christou MCIOB AssocRICS

  • Water drips from upstairs ceiling

    I would recommend Willie to everyone for his reliable, friendly and timely service on roof related issues. We are very happy to have Willie 's team to fix our roof issues, clean all roof tiles and gutters, great job done with reasonable price, many thanks Willie!

  • Remove of Asbestos Roof

    Fantastic and quick service, affordable price, reliable and professional.
    Would recommend and have already ask to quote for another job.
    Thank you to William and team.

  • Repair and point roof and chimney stacks

    William's team provided us with a breakdown of the job and costings for each element which also included a breaking through of a fireplace to enable us to install a dual windowed wood burner to serve two rooms.
    The chimney and roof repair proved more difficult than first assessed but they successfully overcame the issues and completed the job to time and specification. They tidied everything at the end of each job and were incredibly conscientious in their work. We would not hesitate to recommend them and trust them to be in our property when we're not there. They did a great job.

  • Velux windows

    Quick neat job. No fuss.

  • Re roof part of house and double garage

  • Repointing/capping of apex gullies and side chimney

  • Chimney lead skirting leak

    Will happily recommend William and his roofers. Everything that you could want in a reliable tradesman, knowledge, experience, punctuality, decent prices and able to complete the job with no hassles or problems. Many thanks, Paula

  • Fitting a sun/sky tunnel to flat roof porch

    Polite, professional, good communication. Priced up the job clearly and reasonably. Arranged a date for the job quickly and the two men who came seemed knowledgeable completed the job quickly and competently without any problems. Thank you. Would recommend William and his team.

  • retyling small bedroom extension roof to bungalow

  • Roof Vents

    Good job. Turned up on time. Did a good job with minimum of fuss. Pointed out a few issues that we would not have known about.

    Would use them again 😀

  • Replacement of a skylight

    The team were very responsive, knowledgeable, helpful, and fast. They did a fantastic job replacing a skylight and fiberglassing the roof. Highly recommend!

  • Roof repairs

  • Repair Leaking Roof

    Great work done on time and to budget. Thanks!

  • sun tunnell

    W Hartley and his team recently completed work on my roof, they were very professional, polite and completed work to a high standard. Keith was especially helpful and dedicated to the job in hand, I would definitely recommend to my friend's and family .

  • variety of roofing work and general maintenance

    William and his team got straight down to business by removing multiple outbuilding roofs and replacing all with new metal sheeting. As well as making repairs to cladding etc.Kept informed of all additional work that needed repair. Highly recommended.

  • Fit new skylight on a ground floor extension

    William and his team came and gave us a good quote and detail of what the job required. They arrived on time and fitted the new skylight without any issues, they cleaned the mess away and did a good job at a great price. On top of that they were nice guys to have in the house. Would recommend above others who quoted way in excess of what was needed.

  • Skylight Roofing for passageway

    We hired William to build a skylight roof and repair our bay window's roof. Our walls are a bit awkward with 10cm insulations making it hard for installation in the normal way, but they still find a way to build the roof up to our satisfaction. They started the work straight away once things are confirmed and finished in two and half days. Their respond to emails and answer questions.

  • Install a new tiled front door canopy

  • Insulate Summerhouse

    Very pleased with quality of work. Did all what we asked and more. Highly recommend and would not hesitate to use their services again if needed. Thank you.

  • 3 storey house with top floor damp from poor drainage

    Very good job. Would use their services again.

  • Loft Insultaion

    Very Quick & professional.

  • Remove asbestos garage Roof and replace with new roof

    Keith came out to view the job within days of my query and I was promptly provided with a very reasonable quote. The job was carried out a week later and was completed to a very high standard, with minimal fuss. I would happily recommend W Hartley Roofing and will no doubt use them again.

  • Insulation

  • Honest builder needed, ongoing work

    Arrived on time, explained everything in laymans terms... site was kept clean and tidy. Attention to detail and job well done. I would definitely use them again.

  • Loft insulation (and part board of loft)

  • Replace Garage roof and windows

    Great job, and really helpful communication. Thanks for the good job done!

  • polycarbonate roof

    Unfortunately we couldn't finish the job on the scheduled time. The team worked even on Saturday and Sunday. But we are happy with the result.
    Very professional service. Thank you.

  • Terrace Facade and small patio canopy roof

    We used William and his company to repaint the outside of our 1st floor terrace flat, replace the eaves with a PVC roof and replace a patio roof above our stairs. Each job was done with absolute professionalism and attention to detail. They even worked on a Saturday and Sunday -- which we were not expecting. They were tidy, trustworthy (I left them with keys to our flat as I had to work) and the quality of the job is top notch. I wouldn't hesitate to recommend them.

  • Asbestos to remove

    W Hartley Ltd removed some old asbestos sheets and replaced new GRP roofing on my garage. They carried out a great job, Keith is a great asset to the company as he works very hard.

    Thank you

  • Roof repairs

    W Hartley responded to my original request, visited the site and provided a quote very swiftly. The requirements of the job were explained clearly and the work was done well. I would not hesitate to contact W Hartley again for similar work in future.

  • Leak repair: chimney and leading on a rear extension

    Excellent and rapid service. Highly competent: we are very happy with the repair.

  • Installation of sun tunnel - apex roof

    Did a great job installing a sun tunnel. Very neat job. Pleasant and polite workers. Have recommended to my neighbours.

  • Quotation - repair/replace extension flatroof UV prot

    William did a very good in investigating the flatroof and estimating costs of repair needed.

  • The water wants to come inside from the sky

    Mr Hartkey was prompt, knowledgable and spoke in laymen terms. He and his team were able to give me a prognosis and diagnosis that matched what the insurance company had told me, without consulting them of the specifics. They worked within the time scales given and my daughter informed me that they were polite and did not cause much disruption or mess. The job was very well done. I would most definitely use them again.

  • repair flatroof and fix leaks

  • Quote: replace Fascias, Soffits & Guttering - 3 bed hse

    I had hired William's firm based on his competitive quote, the extra 50 years guarantee from the manufacturers and that he was confident in being able to do an extra bespoke work linked to it. Whilst I was not able to present for the majority of the work, I have been told by my family that they had been polite and kept mess to a minimum. They had also kept us updated on the progress whilst they were working. Though, instead of finishing within two days, they had to work an extra third day to get the job complete. I was not concerned by this as I preferred that they take their time in doing a good and proper job rather than rushing it.

    I always hold back from leaving feedback straightaway to review the work and especially with gutters as I wanted to survey the whole thing when it rained. As it turns out, there was a leak from a joint and when I had informed William of this, they had pop round within that same week and recified the problem.

    All-in-all, I am quite happy with the work and the exterior of the house now looks updated and with confidence that the new materials will last (hopefully) beyond my lifetime.

  • Roof Leak Find & Repair

  • Hole in Roof, edging tile off - and it's raining.

    W. Hartley provided a thorough and efficient service. Broken edging tiles and flat tiles replaced, re-pointing undertaken, old crumbling mortar removed and new mortar laid, lead collar around chimney re-set. Friendly and informative, and all debris was cleared up. Excellent value. Would thoroughly recommend for all roofing work.

  • Replace Flat Roof

  • Find and fix leak

    We're print and quick. They went above and beyond.

  • Install heavy-duty guttering front and back of house

    Very satisfied. Great service, good, fast work. Friendly, polite guy from Durham (never did catch his name) - he even let me borrow his saw to do some work in my garden while he was doing replacing my gutters! I highly recommend these guys and will use them again myself.

  • Remove old shed and build new one

    They not only removed my old shed and built a new one but replaced my roof on my house. They worked hard to get the job done as quickly as possible, were very friendly and professional. Would definitely recommend.

  • Replace garage roof

    Excellent job, the lads were top grafters and very friendly.
    Great couple of days and garage roof is superb.

  • Repairs to guttering and fascia

    Came promptly and did a thorough job. Front of house much improved. Can recommend.

  • Need to have fascia, soffit and guttering replaced

  • Concrete levelling

    I needed my garage concrete floor to be leveled and a wooden box section to be repaired.
    William replied to the job quickly, sent someone to have a look the next day and sent a quote very quickly.
    I found it quite expensive but was keen on having this done by skilled professionals to ensure a very flat surface which was very important, and they were free to do the job very quickly which was a plus.

    They did a good job on the boxed section but I'm very disappointed with the floor. It took more than two weeks to fully set ( I was told it would be hard enough to walk on after 2-3 days but it wasn't at all ) and the top layer of the material looks unevenly mixed. And the biggest issue is that it's anything but level, there are dips and bumps of more than 7mm so I'm now left with a problem despite having paid good money.

    W Hartley Ltd Roofing Contractors's reply:

    Because the floor was so out of level we had to do it in two stages because it was 50mm on the edge down to 0mm in the centre because the customer only wanted half the floor done, because of the thickness in areas it took a while to dry fully and because in the centre in went to 0mm thick the colouring was different over the floor which was getting painted with thick floor paint so the colour was nothing, as for it been up and down this was because in the middle where we had to blend the floor to the old floor that was uneven , the customer never phoned and asked about it been uneven and never complained to me we told him about the colouring and that was fine because it was been painted

  • gutter cleaning

    Good communication, came on time, fair price, I would recommend. Thank you.

  • New Cladding

    I hired William and Keith from W Hartley Ltd Roofing Contractors to replace an old cladding and left it far worse of than originally found. This contractor has done a very poor job below my satisfaction and is adamant that he will not do the job properly not unless he gets more money despite a 10 year guarantee. When the scaffolding came down I noticed the cladding had not been fixed properly. The material used was cheap and retaining air hence the bubbles. We’ve had few conversations and called them back to re-assess the finished work and at that point blamed the error on a frame underneath the membrane as not being straight. William further claims it was not their responsibility to fix the frame as not stated in the quote. Yet this was never highlighted as been an issue when they were doing the job in the first place otherwise we could have agreed on a solution to ensure the cladding was done properly. Surely a competent builder would highlight if there’s an issue that would prevent the job been done properly? The contractor gave me assurance they had done cladding jobs before & listed on checkatrade hence I commissioned him. My experience with this builder has been terrible & not willing to cooperate to fix the issue or take responsibility for the poor job. This has left me with no option but to consider legal proceeding to claim the money lost. I would never recommend him. Don't trust this man and think again when hiring them. A total cowboy builder: stay away from them

    W Hartley Ltd Roofing Contractors's reply:

    First off, the customers constant calls about the price saw me reduce it twice for her before we even started. You know the type ,wants the best of everything for as little as possible. We did the job we agreed on using the materials that the customer agreed(didn't want to pay for better shiplap cladding)we fitted the interlocking soffit boards into the starter trims and Screwed them at every joist possible. Told customer that the wooden joist frame work wasn't straight so where the soffit boards are screwed to them it makes the soffits follow the line of the joist. The customer then wanted us to put new joist framework in for free, we said we would do the extra work but it would be more money as this was not mentioned in quotation.

  • Waterproofing roof

    Very happy with job. William and Keith were very prompt to come out and give a quote and fit my job in within a day or two. Price was competitive and final cost was as quoted.
    Overall, good and honest bunch of lads who I would definitely hire again.

  • Removal aesbestos roof from garage and replace roof

    I was very please with the work, it was completed to a very high standard and I would highly recommend them to anyone.

  • Fix/replace fascia, paint exterior wall, kitchen workto

    W Hartley did an excellent job for me. All of the work was to a high standard and for a good price. They worked hard, kept me updated and were friendly and nice to deal with.

    Without a doubt, if I need any other work doing I will use them again. Highly recommended.

  • Fibreglass roof

    Super job, the work needed was explained fully and completed to very high standard. I recommend and would use again

  • Repairing gutters, soffits, relaying roof lead

    Very happy with the work. Explained the process very thoroughly and left us feeling confident the work would be done well, which it did. Nice people to deal with.

  • Replace Garage Roof 15ft by 10ft

  • Localised repair to flat roof/soil pipe weathering

  • Roof repair Valley near Dorma window

    Excellent service. I needed a roof repair after storm damage had caused a leak near my back dorma window. The roofers turned up and provided a written quote and photographs within 10 minutes of leaving. Once the insurance had cleared the claim, Willie Hartley kept in regular contact and arranged a date when they were next available. They turned up and completed the work on the day we had agreed. They worked solidly with only a 15 minute dinner break until the job was completed and fixed some extra tiles too which had come loose at the front of the house while they were there. Really impressed with their professionalism, reliability and work ethic! I would highly recommend them to friends and family and use them for future works on the roof.

  • Shorten brick chimney

    Very happy with the service provide. Communication was excellent throughout the process. Job was completed quickly for a very good price. Will be contacting W Hartley again if I need any work doing in the future.

  • Various Buy to Let work in Scarborough

    We had three roofs that needed tiles replacing plus a flat roof to be fixed. William did not come himself but sent 2 of his guys to Scarborough. Even though it was in the quote, they didn't use scaffolding or any safety equipment, which was very worrying. We thought we had the right tiles for one roof, but they didn't check them as they didn't visit for an estimate, this caused a bit of friction on their part. When it came to the flat roof, we expressed dissatisfaction about the sealant, which was really not taken at all well. The sealant was uneven and does not even touch both surfaces. One section of sealant was missing altogether. At this point they asked for payment, but we kept £200 back until they did the rest of the job. I had many angry phone calls accusing me of a lack of trust and not recognising how good a job they had done. They returned when we sourced the tiles and replaced the tiles and filled in the missing sealant. They refused to accept our complaint about the uneven sealant. They insisted on the remaining £200 in cash. Possibly they have an issue with women customers looking back at previous negative feedback.

    W Hartley Ltd Roofing Contractors's reply:

    We used a cat ladder to do the work on the ridges as this was safe enough for the job,we where trying to keep the cost down for customer.The tiles that are mentioned, I agreed to fit them free, when she gave me the tiles they where the wrong ones,I tried to get some but couldn't.when she got the correct tiles I fitted them for free.The only complaint about the work on the three properties was that the work on her own house had uneven sealant, where the white cladding under the porch meets the house wall which is different size and shape stones, so the soffits had to be cut round the shapes of the stones which was a neat job, the sealant followed the line of the stones,I feel a bad review because you think the sealant was uneven is pathetic

  • leaking garage roof


  • Roof evaluation

    Professional and timely, providing free written quote and sound no nonsense, honest advice. Their reputation is well earned and greatfully received.

    Many thanks

  • Roofing work including supply and fit 2 Velux windows.

    A lovely company to deal with from the initial phone call to the completed job.
    No dramas just did the job quick and easy. I would recommend.

  • roofing of newly build double car port

    Excellent company to deal with. Trouble free throughout. Very pleased with my car port roof, installed at a sensible price.

  • Cladding and roofing 3 storey house

  • Leaking roof

    It was boxing day 2015 there was water coming in from the roof and water attempting to breach through the front door. I thought I'd never get hold of a roofer, never mind one willing to work in the river that was once my garden. But W Hartley Ltd Roofing Contractors arrived, waded across the drive, set up the ladders and spent boxing day afternoon patching up the flat roof. On the first available date they returned to complete the job. They did an excellent job, I would happily recommend them and am grateful for their willingness to work on the Bank Holiday.

  • roofing

  • GRP flat roof

    Really impressed with the GRP roofs. Even more impressed by the quality and friendliness of the workforce.

  • Roof repairs - tile reallignment, chimey and roof point

    All work completed quickly without fuss. Recommended!

  • Fix one displaced ridge tile

    Very quick response, good communication and reasonable prices. Recommended.

  • repair and re-point chimney wind damage

    Excellent service with a quick response. polite and kept informed with all aspects of the work to be carried out. no hesitation in a good service 100% recommended.

  • Re-roof small flat roof

    W Hartley Ltd have excellent communication and have been very prompt in replying about, and attending, the job. They have a very professional approach, and went beyond the job to recommend further critical work that needed doing on other areas of the house.
    The team are very polite and efficient and took a pro-active approach in fixing our roof while we were away for the Christmas holidays (when the weather was very wet) and took the opportunity to do the work on the one dry day; this was very much appreciated.

    I would definitely use them again and recommend them to anyone.

  • Capping of four chimney pots.

    Good job thanks.
    Work carried out prompt and professional. Will definitely use again.


  • Replace ridge tiles

    Very happy with the work carried out. Really quick and helpful. 100% recommend!

  • 4 corner ridge tiles blew off

    Arrived next day on a holiday, cant say fairer than that. Did the job, and ive left it a week in awful weather and the repair is still holding strong good as new. Would recommend no problem.

  • repair/replace felt roof on detached garage

    I never leave feedback until a bit of time has passed since the job has been completed to make sure everything is fine, so here we go.

    Garage roof started to leak so posted the job on My Builder, 3 responses Keith from W Hartley Ltd came round the same day told me the roof felt needed to be replaced and quoted for a GRP fibreglass roof. No waffle knew exactly what had to be done and identified the problem and cause. The next company turned up and failed to quote and the final one just did not turn up, then asked for another try came around, quoted but not happy with explanation as to how the job would be done so W Hartley Ltd got the job. Great communication, Willie was in contact a number of times to keep me updated about start dates due to weather. The whole job was completed in 2 days, on time and looks great, Keith also sorted out a problem with the downpipe at the back of the house as a bonus, thanks again for that. The site was cleared of all debris and left tidy. So marks out of 10 well it has to be a full 10 for professionalism work ethics, quality of the job and tidiness. 6 Months down the line and a very happy customer.

    Yes I would use W Hartley Ltd again without hesitation and highly recommend their service.

  • flat roof repair or replacement

    No nonsense approach Keith identified source of leak on my extension flat
    roof. He repaired that part of the roof. I am impressed by the attitude and
    professionalism of these two lads primarily by giving me options as opposed
    to giving me the 'hard-sell' of replacing the whole roof. A job well
    done..would highly recommend to anyone. Reasonable in price too.

  • porch canopy frame and replace roof titles

    Gave good suggestions on what could be done and arrived prompt when stated.

  • Replace felt roof on garage

    William came around very quickly to quote for the job of replacing garage roof, which has been done to a high standard. He also put in the floor boards in my loft as an added no charge extra, which was great. He did charge extra for removal of old roof to tip but this was still reasonably priced.
    Thanks Amy and rhys

  • Fibreglass roof extension

  • Positive Client Reference taken by MyBuilder

    Remove asbestos roof, fitted GRP roofing system and UPVC fascia's and guttering. Standard of work was very good, roof looks great. However initial price quoted did not include price for fascia's, then while carrying out the work he explained I needed the fascia's replacing. I would of appreciated it if this was brought up on initial quote. As ended up having to an additional fee to then get this replaced.

  • Positive Client Reference taken by MyBuilder

    The work was to recover a flat roof on our extension and one on a dormer window using GRP and to add dry verge caps. I thought the team were really good. They explained what they were going to do, when they would turn up, how long it would take and how much it would cost and made good on what they said. They were friendly, got the job done and cleaned up when they were finished. The GRP looks great as do the roof caps. I would not hesitate to recommend.