M, Chester
Rating: 1 out of 5
Build second toilet
I am able to share this review now as the matter was settled shortly before a hearing. Only now I have confirmation.
OB estimated the work would take a maximum of two weeks. The project started in May and continued until July. When I followed up shortly after work began, I was told contractors were busy on other jobs. The team was late or absent on multiple occasions.
There were several quality issues and parts of the work did not meet building standards. Damp proofing was missing under newly laid flooring. OB initially said it was not required, later claimed it had been installed, and ultimately confirmed the work breached building regulations.
The electrical work required remedial action after OB left. The electrical certificate provided was issued by a company I have been unable to verify.
The tiling was also of poor quality and took much longer than expected.
Overall, the project ran far beyond the estimate and required further work to correct issues. I would not recommend.