BAL Group Ltd
- Member since Feb 2017
- 35 feedback comments, 94% positive
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As the Director of BAL Building Group, I have been in the trade for over 9 years and was trained by a contractor who had over 30 years experience. I am also a qualified carpenter and have past experience is the plumbing trade. Myself and my dedicated team have undertaken all different types of building and landscaping work as listed below. We have successfully completed jobs in private family homes and Business environments. We pride ourselves on our quality of work but also our Customer Service
- Waste Clearance
- Garden Maintenance
About BAL Group Ltd
I originally set up BAL Building Group due to the lack of good old fashion service in the building trade within our local area. Now myself and my fantastic team now pride ourselves on our level of work and our Customer Service.
In order to give great service I believe you have to have a great team with excellent communication skills. That is why we have all trades on board, from professional builders to expert landscapers, to respected fencers, to plumbers, to hard working carpenters and of course trusted administrators. I also believe in teaching the young and that is why we always have at least one young person with us who is completing an apprenticeship, learning new skills and developing great Customer facing skills to go on and qualify in whichever area they have chosen.
As the Director myself, I am also on site daily making sure communication to my team is crystal clear and that clients requests are followed correctly right down to the specific taps, doorknobs or fence type. Since trading we have experienced a large response to our now trusted methods of working and have helped many clients complete their desired work, whether it be in their homes, gardens or the work place.
We make sure our clients feel "in the loop" at all times, updating them daily with even minor changes or next steps being taken. We give fair and honest quotes with no hidden charges. All of our staff are introduced to customers before works begin and names are emailed to ensure every client feels comfortable. Receipts are provided for every transaction made and a payment method is agreed before any work begins, which we find ensures clarity and structure on both sides. Our quote to live by is "You choose, we build" and that is exactly what we do, we operate as if we were the client seeing everything from their point of view every time.
BAL Building Group love making houses homes, gardens into safer more beautiful spaces, work environments more professional and providing the great service every client deserves. That is why I am so proud to be the Director of this company and my supporting team are so dedicated to their great work.
Please view and read our feedback from our past, existing and loyal clients at the top of our profile. Thank you for taking the time to read all about us and we look forward to hearing from you.
BAL Building Group
Level 2 City and Guilds NVQ