Mona, New Malden
Rating: 1 out of 5
Replacement tiles
Absolutely a nightmare, a rushed and unprofessional job done. Gave us a 15 year guarantee, roof started leaking from another part after first rain, which was fine before the job. Called them to come and check. To this day no one has come back. Always making excuses of illness and not turning up when booked to come. Completely ghosting us not answering messages or phone calls. We had another roofing company come to check the new leak and they told us that the roof has not been done properly as promised in the invoice. A cheap tape is used instead of lead flashing, a whole row of tiles missing, vents not put in properly hence the new leak.
We would just like our money back so that we can pay to have a professional job done. I give zero stars for this job