rdoshi, South Croydon
Rating: 1 out of 5
Bathroom wiring
Nathan has abandoned our job whilst it is incomplete. We have already paid him most of the funds but he has made excuses after excuses for not showing up. Also, the visits that he did make to my house, he was usually several hours late, even though he gave his "word" on his arrival times he is not able to keep his promises. His delay each time he was late has affected us and the works. He also did not have some tools to do the job, he was borrowing tools from other builder in the house, more than once. He also came with blunt tools that caused damage to my ceiling and I had to pay someone to repair his work. I always paid him promptly in the spirit of goodwill, but Nathan has not respected this from the customer. It will now cost me more to get someone else to finish his work and put right any mistakes, naturally I will be pursuing nathan for this via the courts if I have to. I am also not pleased that nathan wears clothes with the NECEIC logo, but at the time of his work and this review, he is not registered with NECEIC. He told us he is joining NAPIT, but when I contacted NAPIT they have no record of nathan. Our experience overall has been far from satisfactory and he makes promises he cannot keep. Even when we agree a date for him to come back to finish the work, or for him to call me to explain his problems or actions, it never happens. He simply doesn't take responsibility for his actions. I hope that he improves how he treats customers and learns from his mistakes.