From the moment we met Baz, we were impressed by his amiable nature & strong credentials. He struck us as a thinking man's builder.
We had a few guys out to quote for the project which, being a wrap-around extension to a Victorian terraced house requiring (among other things) a 10m RSJ, was slightly complex but Baz was the only one who did not make it seem like we were trying to rebuild the Taj Mahal! Baz is a solutions man; rather than the sharp intake of breath, & humming & hawing of the other builders, few things were a problem for him.
Baz came back promptly with a well detailed quote which was very reasonable. Before appointing him, he insisted that we see some of his work, & set up 6 appointments for us at former clients. Two of these clients were neighbouring properties, & a third neighbour was having a loft conversion done by Baz at the time - this spoke volumes to us about how highly he is regarded by his clients.
Baz has several teams who work for him, & a foreman manages the project on-site. Our foreman was Andrea, a genuinely nice guy who could not do enough to help (including fixing a few things around the house that were nothing to do with the project) & for whom nothing was a problem.
At the end of the project I can honestly say that our first impression of Baz still holds true. A good guy who is all about delivering a quality project with minimal fuss. We've already recommended him to several friends, we only wish we'd found him sooner!