MyBuilder user from Mayfair, London
Bathroom maintenance
Answer from tradesperson:
Please see below, an extract of the email sent by Mr Jacob: after the job was done with our materials and his materials. We recommend a drying period for the shower base, before painting: "Suggested outcome/compensation 1 reimbursement of £150 due to the number of days and in recognition that the customer was the one who had removed all the silicone and stickers prior to Emmanuel and Joseph arriving. 2 This money is in recognition of not acting fast enough to provide a resolution to this problem. Ogival Ltd acted in a rather casual way in getting out to appointments and did not respond fast enough when they were told it was both leaking and the paint work was peeling. 3 The settlement of £150 is both a realistic and proportionate amount of money considering what I have endured. 4 The settlement ensures that the problems faced by Jacob will not be mentioned in the review he intends to submit to Find a builder . Account 66281865 sort code 600801 Jacob Freeman"
Reply created 19 May 2024