After a leaking roof caused by a poor renovation a couple of years ago, I was very cautious about hiring again. Sam and his team from Master Builders completely restored my faith.
Sam came out promptly and took plenty of time to explain the job in detail, patiently answering my many questions so I fully understood the plan. He also provided an insurance-backed guarantee, which no one else offered, and the quote was very competitive.
On the day, the team were efficient, polite, and kept me informed throughout. They finished on time, within the agreed cost, left everything tidy, and supplied photos of the work. The guarantee also came through quickly.
Excellent service from start to finish — and a genuinely nice guy too. Highly recommend. Would happily use again and recommend to friends and family without hesitation.
