Chris responded quickly, arrived on time and went above and beyond in completing the job. At each stage, he explained extra aspects of the work that were needed to ensure the overall goal was achieved. It was amazing to then discover this was solely for my benefit... as he didn't increase his quote. He also tried to sort out another job that needed doing and when he didn't have the right size bolt in his van, gave me what I needed to track down a solution. Skilled, cheerful, helpful... what more can you ask for? Thanks Chris.