Eco Friendly Heating and Plumbing ltd reviews (25)

Firstly, I would like to use this opportunity to again apologise for any and all inconvenience caused. I find it very unfair that you describe how you was left with no heating for most of February, as you requested radiators to be removed on 15th feb and reinstalled on 24th feb. I then contacted you on the 16th to inform you that I tested positive for COVID 19 and I would be unavailable for 10 days. At which point you was within your right to hire another tradesman to complete the works in your required time frame. With no update on damage costs work was to continue from the rearranged date 1st March. Until you informed me of the costs on 3rd March, (which we had both estimated approx £500-£600) which meant I had already lost 2 weeks (via covid 19) along with having already worked 4 days total and 2/3 remaining at a complete loss (due to damage exceeding price of works). I can assure it wasn't a case of the job not being worth it anymore, I had explained that I was financially unable to complete the job due to the difficulty experienced in these unprecedented times. With regards to the angle of the valves I apologise again but the job was uncompleted where some minor adjustments may have been required. We cleaned as much as possible as it is a very messy job and very rarely do people have this done in furnished properties. I hope all future clients can see that based on previous services this is a rare occasion and we look forward to working with you. Thanks