I couldn’t fault Ben at all. He was friendly, polite, and very communicative throughout the whole job. He always kept me informed about what he was doing, while also just getting on with things quickly and efficiently. He also never made me feel like I was asking silly questions. He replaced the lead piping using moling, and the whole process was smooth and professional from start to finish. The areas he excavated have been left looking as good as new. I’d definitely recommend Ben to anyone looking for reliable, high-quality work; and would use him again.