Jay came to price the job after making contact and his communication was clear. We live in a very old house with lots of quirks; he took this into account and saved us a bit of money with the plastering. Plaster was falling off the ceiling and a couple of walls and he inspected the whole room, telling us we were fine to leave two of the walls as they were, as all seemed solid. I imagine he could have told us to have the whole room done, but instead we only had done what was needed. Jay managed to slot us in quickly, completing the work over two half days (allowing the pre-plaster adhesive coat to dry over night), finishing the job on a Saturday morning as a team of two. The price quoted was what we were charged. It's now been about a month since the work was completed, and we're very happy with the results. The room was skimmed nicely and the surface was very smooth. We coated it with Screwfix bare plaster paint before giving it a top coat, and the finish is great. We'll be using him again for future jobs and I have no problems recommending him.