Chris responded to my job being posted within 15 minutes, and came round to take a look less than 3 hours later. As soon as we met I knew we would hit it off. He is so easy to talk to and clearly very knowledgable. I thought that having to remove an entire water tank and replace a soaking wet loft floor would be a daunting prospect, but Chris was not phased at all. He knew exactly what to do and the job was done within 2 days. I also asked him for a new tank insulation jacket. He insisted on coming back to fit it for me for no extra charge, even though he is clearly a busy guy, and I had said he could just leave the jacket with me and I would fit it myself. He is honest as well. Another tradesman, (not from ‘My Builder’) had told me that my central heating water pump was wearing out, but when I asked Chris to have a look he said it was fine. He could very easily have said it needed replacing and I would have been none the wiser. I would not hesitate to give Chris another call if I ever need more plumbing work done. If he should ever respond to your job, I strongly recommend you contact him.