TW Construction
TW Construction reviews (43)
Review from emma93132, Tonbridge Review left on 15 Mar 2021Rating: 5 out of 5Patio repairTommy did a fantastic job renovating our old patio. It looks great now. He was polite and reliable and we are very happy with the work he completed. Can recommend him to others.Review from lawrence60785, Sittingbourne lawrence60785, Sittingbourne
Review left on 26 Oct 2020Rating: 5 out of 5New lawnFantastic job done ...even with problems put on him ...none a fault of his own ..he succeeded to complete as and when he said he wouldReview from jacob63020, Penge, London jacob63020, Penge, London
Review left on 25 Oct 2020Rating: 1 out of 5Excavations, services, formwork and slab pouring(Updated on 13 Jan 2021)Not one to write a review bit this is in the hope that this type of work occurs to no other family. As an experienced construction manager, this is the poorest type of workmanship/business I've witnessed. The quote of skilled workmen ended up being this gent and his mate in flip flops. Complaints from both my neighbours and my wife for constant and loud foul use of language. Decking was not equal and out 150mm end to end. Asked him if he used a laser to line it properly - the reply was "I eyed it off mate".. The agreed quote was to remove all waste. Instead he hid it under the decking. Pulled him up on it and it STILL hasn't been removed. Included in the quote was a depth drop in the slab with the use of reinforcement. My partner took pictures and videos of him whilst pouring a minimal depth slab (50mm) with no mesh. No consecutive working and excuses for not being there.The day he finished - his works concluded at 7pm and waited outside my house until 10pm (with my daughter and partner inside) for payment once I got home from work. He wanted me to inspect the work in the dark and in the rain, with a flashlight and demanded full payment. The deck now has water pooling on it because no spacers were used. Asked him to fix it and his reply was "spacers wasn't agreed". Deck always has spacers.. No matter what rebuttal he may right to this review, there is NO excuse for his actions. Pay a bit extra, keep your peace of mind and hire an actual tradesman.Answer from tradesperson:
Hi, thank you for your feedback, unfortunately not one I would have liked as I’ve worked extremely hard to build my business up. I’m glad I can give my feedback as I feel your review is unfair. Re the bad language, this was not aimed at your wife or neighbours but was a private conversation between my team due to you repeatedly changing your mind and costing me money. Your neighbours approached me after to quote for work. We removed the rubbish as agreed but you kept adding more. The slabs that were left behind were supporting the decking. It was better to ‘eye in’ as straight as we could than to follow the drawings as your house is not level. I still wonder what a depth drop is, I’ve asked others in the building trade and they also don’t know what you mean. The slab was clearly 120mm as seen in the photos taken with measuring tape. We worked 14hrs a day in bad weather to ensure the job was complete on time. The only days we didn’t attend was due to you not ordering enough materials. Original agreement was payment upon completion, however you then wanted to pay 2 weeks later. We explained you needed drainage but you didn’t agree and then 2 weeks later rang demanding I return and install drainage at my own cost and time, if I didn’t comply, you threatened to tarnish my business and write a bad review. I’m frustrated it has come to this as this is not how I like to conduct business.
Reply created 13 Jan 2021Review from jacqui74372, Chatham jacqui74372, Chatham
Review left on 1 Oct 2020Rating: 5 out of 5Re-turf Front Garden LawnOn Tommy's initial visit to supply a quote he was totally honest stating I probably didn't need the entire lawn returffing, but he could do as good a job by seeding only the bad patches. Initially I wanted the lawn returffed but chose to go with the patch decision. He, and a co-worker, arrived on time, got straight on with the job digging out all the bad areas, putting on a layer of top soil, then seeding and fertilizinmg. One of the gents will visit in a couple of days' time to ensure all is going well. I must applaud Tommy's honesty and his proficient working. They did a couple of heavy moving jobs as well as the lawn job which I appreciated immensely. A very pleasant firm to deal with, together with speedy and professional workmanship. I would thoroughly recommend Tommy Wallis for any landscaping/gardening work you require. Thank you Tommy.Review from naz_440, Gillingham, Kent naz_440, Gillingham, Kent
Review left on 7 Sep 2020Rating: 5 out of 5New DrivewayTommy did a good job on my drive, and guarantees his work.Review from luxembourg, Sevenoaks luxembourg, Sevenoaks
Review left on 28 Aug 2020Rating: 5 out of 5Relaying Patio Paving StonesTom and colleagues did a good job levelling part of the patio and cleaning and repointing. I have no hesitation recommending him for similar work.Review from christine21736, Rochester christine21736, Rochester
Review left on 16 Aug 2020Rating: 5 out of 5Small dirt patch of land to be turfedVery well done and made every effort to work around some issues we encountered. The lawn is coming though beautifully and the weeds have stayed away.Review from malcolm35095, Chatham malcolm35095, Chatham
Review left on 26 May 2020Rating: 5 out of 5Hedge trimmingEverything asked was completed.Review from julie46392, Sittingbourne julie46392, Sittingbourne
Review left on 19 May 2020Rating: 5 out of 5Large bushes/small tree removalTom came out and quoted same day I posted job. Came and did the job I requested this afternoon. Price was good, work was done to our satisfaction and quickly . Took everything away with them . Will certainly use them again when ready to do back garden . Even managed to get him to quote a neighbour for work she needs doing. Would recommend them .Review from amanda94673, Maidstone amanda94673, Maidstone
Review left on 28 Apr 2020Rating: 5 out of 5Garden tidy up(Updated on 4 May 2020)Second time of using this company, really pleased with the work completed, did a brilliant job again. Highly recommend.