After researching "things to watch out for" when being aware of dodgy gutter/fascia suppliers, I was pleased to note that when Steve turned up to quote me for the job, he came across as professional, & knowledgeable - dispelling my fears that I'd end up with a cowboy. TRS are aware of how interacting with customers is part and parcel of the job. It's not just doing the work, it's reassuring the customer too. In short, they...
- Kept us informed as they went along about what and how they were doing.
- Were pleasant, polite, friendly people who kept the mess to a minimum and cleaned up afterwards.
- Turned up when they said they would. Kept in touch when running late.
- Offered to (and completed) jobs in addition to quoted work just to make the whole job look tidier in the end.
- Price quoted was price paid.
- Used quality materials.
This company clearly takes pride in its work and it shows. This is a family business that relies on doing a good job in order to get recommendations. So it's a 100% endorsement from me and my wife. Would heartily recommend them to anyone. We were so impressed, we asked them to do the outhouse roof as well.
Have to say that Steve, Joe & the lads did a fantastic job in miserable weather conditions. TRS - Trustworthy, Reliable and Super? Thankyou!
Ian & Alison
