Tom responded promptly to my invitation and came out the next day -- a Sunday -- to give me a quote for masonry repairs to the bay window of my first-floor flat. He was punctual and I received a quote the following day. I decided to engage Tom and we agreed a start date. Day one, the weather was appalling but Tom and his banker mason worked through it, fixing a new stone mullion in place. Over the course of the next week or so, Tom -- now working alone -- prepped (no easy task) then painted the masonry surrounding the all the windows and front door of the property (the owners of the ground-floor flat having decided they would have him work on theirs at the same time). The house now looks so much better thanks to his hard work. Communication was great at all times, as was Tom's work ethic. I would have no hesitation in recommending TJ Building Services.