emily_151, Norbury, London
Rating: 3 out of 5
New bathroom to be fitted inc tiled floor and walls
The job was done to an ok standard and Tadas was able to communicate well with us sometimes. The reason I say ok is that there were certain elements that we would have liked to be consulted about such as the layout of the tiles which we wanted to be offset but he went ahead and put them in not offset and by that time it was too late. Also sometimes he wouldn’t confirm which days he would be at the house and we were in every day and we had to chase him for that info. Also Tadas was very clear that he went by his reputation and said the work was guaranteed. However, when I contacted him soon after the work was completed about the new high quality German shower he installed leaking for him to come and look at he did not and has not responded (I gave a week) or come back to look at it or sort it which I think is not a good sign as he installed it from scratch and it shouldn’t be leaking straight away as a new shower. This is a sign of faulty installation as it means the faucet is not in properly which should have been done correctly the first time. Disappointed as this will mean we lose money on water and is not safe to have a leaking shower. It is a shame as the rest of the bathroom is to a good standard but the shower being faulty and the gap in communication lets the review down and I need to be honest.