Joe and his team were extremely efficient they came the next day In the bad weather and explained the issues that I had the ridges had cracked after absorbing water and freezing and the verge mortar work had the same issue which is common he explained especially with the age of it, lots of photos and before after during keeping me updated and to show me that everything done was correct and was needed to resolve my issues, he also left everywhere tidy and also advised me of other non urgent issues. I told him I know the roofs in need of a replacement but I will wait till it's warmer for sure