For a qualified builder, ours was a relatively simple repair/refurbishment project, nevertheless Mick and his son completed this in a competent and timely manner. They arrived on the day arranged but due to inclement weather, the job was postponed for a few days. They arrived again as expected and did everything expected. Throughout they were courteous and having already told us exactly what they would do beforehand, they went ahead and did it to our satisfaction. Payment was made against a letterheaded printed invoice with no payment requested on the day of the work. Would certainly have no worry in inviting them to carry out more complex work.