wazzi, Northampton
Rating: 1 out of 5
Moss removal/ cleaning drains/weatherproof
I hired Sam to clean my roof, pointing of ridge tiles, prep/paint around doors & windows at front/back of the house, fix drains so they drain properly and replace any broken tiles.
This was meant to be a two day job and we agreed to an all inclusive price. Initially he messed me around deciding when his team will come. Then he charged me extra saying that there are more than 50 broken tiles which ended up being less than 20 in the end.
His team completed the paint job without prepping the surfaces and the drains were not fixed. They also didn't clean the moss properly as next rain clogged all the drains. They also left weather proof paint drips on windows & bins.
Sam insisted on getting paid quoting that his work has 10 years warranty even though I mentioned I wasn't satisfied with his work. I paid him in full hoping he will uphold his end of the bargain.
He sent someone after 3 months of messing me around, however they still didn't fix the drain which still over flows, and they still haven't finished the paint job.
I waited patiently all this time so he can finish this job. It has been more than 6 months since he originally completed the job and the job remains unfinished.
Please beware of this guy and take your business elsewhere.