As soon as we posted a request for what we feared might be a very big job, Sakib responded almost immediately and turned up exactly when he said he would AND on a Sunday morning! We found Sakib to be very thorough, knowledgeable and professional. He identified the source of our hot water heating problem and reassured us that we didn't need, as we had feared, a new boiler. His honesty was transparent, he was polite and friendly, and we would not hesitate to seek his help for any future gas/heating related problems.