I'm disappointed with the service provided. The job on the white walls was done well, but the grey feature wall didn't meet the same standards. There were several lines of white paint at the top, and numerous bumps that clearly hadn't been sanded down properly. Considering the significant amount we paid for this one room, aiming for perfection, the final result was underwhelming.
The painting was done four days before our new carpet was scheduled to be fitted. I reached out to Claire to see if it was possible for the painter to return and touch up the areas that weren't up to scratch. Unfortunately, I was left disappointed by the customer service received. Despite messaging her twice and calling once, with a promise of a call back, I never heard back from her. With the carpet fitting date fast approaching, and no word from Claire, I had no choice but to postpone the fitting and look for another decorator.
This has led us to decide against using your company for the rest of our place.