QHH Electrical Services Ltd
Firstly; the existing halogen lights burnt the cables in the void to a crisp. light fittings were glued in the ceiling with so much silicone due to previous installer not using a proper hole saw and so holes were jaggered and cut way too big. So I had to use a knife to cut neatly as possible around the light fittings to get the silicone off. Due to the extreme heat of halogen bulbs the plaster is crumbling away also due to age. Customer accepted fault finding fee but then did not want to pay it. Already given her a discount. Made her lighting circuit safe & usable & to comply with regs. I had to go out and buy her new light fittings which took an hour but did not charge for that. She stated amazon sells one that could of fit but am sure there is no amazon store around at the time. During the install I told client she need someone to make good the ceiling due to the crumbling of the plasterboard & she said ok Regarding the kitchen light; same again halogen bulbs were used and the cables inside the fitting was burnt also. When changing the bulb to led for client I notice there was already damage. Light switch somehow was damaged & client blamed me. Only thing I did was switch it on&off like Normal. All in all everything was explained to client after job was completed. If there were issues she could of asked me at the time. But instead waited over a week to tell me she not happy and only wanted to pay half and wanted ceiling made good for absolutely nothing.
Reply created 22 Aug 2018