Wael came the same day I posted the job to take a look and gave me an honest opinion and estimate. He also noticed I had a faulty tap fitting which he offered to fix for a fee.
Wael gave me the measurements of the toilet I could go for and even sent me a few options to look at.
We agreed to fix the tap as well and on the agreed day, he came in and fixed the tap first, fitting it nicely and fixing a leak.
He tried to work with the toilet and tested a few different options and kept me in the loop with his progress. He honestly told me when he saw an issue, instead of simply fitting the pan and finishing his job. We decided to give it another shot a different day but he unfortunately fell ill.
We've not been able to finish the job, but I trust Wael and really appreciate his honesty. Will be calling him again for any other plumbing needs I have.