joanna_358, Frome
Rating: 5 out of 5
leaking roof
Mike was excellent to deal with from the initial contact to completing the job. He communicated well and was quick to come round to give a quote. He went out onto the roof and gave me a clear description of the work that needed doing, including photos of lead that had cracked and needed replacing. He talked through two options for fixing the problems and gave me very competitive quotes. He even added an extra job which another roofer had suggested without increasing the price. He managed to fit the job in on a mutually convenient Saturday just before Christmas, and on the day he and his workmate worked efficiently and professionally. Overall I hired Mike because I really felt I could trust him (from first meeting him and from his excellent feedback on this site) and because he was so friendly. I'd have no hesitation in recommending him to anybody.