I needed the job done asap and Mike was prepared to work a weekend to do it at a good price . He is a steady worker, just gets on with the job.I'd have preferred to have been consulted re the positioning of the tile trim,which was deeper than the tiles. I assumed he'd pack it out from the back with adhesive , instead it overhangs at the front by a few mm's, doesnt look terrible, but not what id've done, just never occurred to me to have to specify that, cos I'm not a tiler, and have never seen it done that way. He didn't quite finish it off as I'd expected , no silicon applied between the kitchen worktop to tile edge, and a few other areas that needed it, and wish he'd asked for some dust sheets and old cloths rather than using my tea towel! Overall though, I am happy with the result for what i paid ...