double_dutch_73, Hexham
Rating: 3 out of 5
Replace wooden conservatory with a pvc one.
No complaints with initial fitting of conservatory, men worked swiftly and cleared up after themselves.
Problems arose with the after-service. Had some guttering fall off, guy came to inspect and said it needed replacement brackets, never heard anymore from them.
Leaking roof was disappointing but this was eventually fixed.
Lastly, contacted them regarding replacing one of the glass roof panels with something suitable to put a flue through. Declined the job so we asked if they could email us the measurements of said panel, from their records, in order to source a replacement and fitter ourselves.
No contact followed, eventually we contacted them and was told rather bluntly that they didn’t have the measurements, would have appreciated a call from them to say this was the case.