McEwan plumbing

Rating: 4.8 out of 5

McEwan plumbing reviews (45)

  • Review from aske52062, Walton On Thames
    Rating: 5 out of 5
    Review left on 22 Jul 2021
    Gas safety check prior to house purchase
    Ryan helped us do a gas safety check and a pre-house purchase check of the plumbing throughout the property. It was really helpful and highlighted some minor issues for us to be aware of ahead of completion. Ryan was prompt and communicative throughout.
  • Review from william80030, Feltham
    Rating: 5 out of 5
    Review left on 16 May 2021
    Unvented hot water heater needs a service.
    Great service. Ryan was easy to get hold of and always replied to my messages. He serviced my water heater and I was very pleased with his work. I would definitely recommend him for your plumbing jobs.
    (Updated on 16 May 2021)
  • Review from richardson_32, Staines
    Rating: 5 out of 5
    Review left on 24 Mar 2021
    Boiler Service required
    Ryan did a great job servicing the boiler at a reasonable price. He also fixed a dripping kitchen tap with ease and little expense. Thank you.
  • Review from scott61782, Shepperton
    Rating: 5 out of 5
    Review left on 6 Mar 2021
    Boiler Stopped Working
    Ryan gave us a friendly, professional service. Definitely recommend.
  • Review from jack80613, Ashford, Middlesex
    Rating: 5 out of 5
    Review left on 4 Feb 2021
    Toilet not filling up
    Very friendly and completed job with no problems. Would use again and recommend to friends and family
  • Review from roger_seggins, Walton On Thames
    Rating: 5 out of 5
    Review left on 22 Dec 2020
    Water flow issue
    Mr McEwan was prompt in responding to emails and telephone calls. He was very willing to work on Sundays and into the evening given the urgency of the work. He was careful to analyse the problem and identify the cause and effect before making his quotation with a no charge site visit. Such a visit was essential. Besides the preliminary site visit, the job required two visits to complete, which were carried out on a Saturday and Monday evening. His attitude was very polite and professional. The work itself was carried out with due care and attention in a professional manner. His charges were reasonable and value for money. The problem was successfully dealt with. He could have tidied up a bit better after the first visit but did so properly after the second. I will be using him in the future for my plumbing needs.
  • Review from boyes_45, Addlestone
    Rating: 1 out of 5
    Review left on 7 Sep 2020
    Replace old bathroom suits (3 pieces
    The worse tradesmen you possibly could find only after your money , be aware of this person Ryan he keeps asking money before during the contract and never finishes job but want more and more money , we hired him on 29th August and he asked for non refundable deposit £200 before the contract so I paid Deposit on the day started then he asked more money again for works (agreed to remove old suits and fit new bath tub and finish the pipe works ) ok so I paid him another £185 for that but it was very disappointing to see he only removed the old suits and old tiles that’s all , he did not fit the tub and pipes works So I contacted him about it and he told me he will do the next day and I must pay all the money by tomorrow as he has a business to run time is money for him , he will NOT put customers first that’s for sure , I questioned him for the work I paid but he didn’t do it and he argued about need more money otherwise he refused to return to work if I did not agree to Pay more money —this is the cowboy plumber keeps asking money but no works be done ! And he wanted to run off with my money and refused to do the work , so I beg him to continue the work the next day and he asked for more money so the next day he arrived at 9am and starting arguing with me instead of get on with works until 11am he did not do any works but asking for money . I felt gutted worry he would not return and he never returned He left with a big mess in my bathroom and disappeared with my money Money

    Answer from tradesperson:

    Thankyou for taking the time to leave feedback however i would like to make it clear for those who read this in the future My quotation included removal of your existing suite and tiles, dispose of the rubbish & install your second hand suite You agreed for me to remove and dispose suit on Saturday and fit new suite on Sunday You refused to pay deposit to secure dates and waste disposal company You then said you'd arrange your own rubbish disposal and then changed your mind again and demanded i find a company at the last minute On the saturday yes you paid some money but this bearly covered 2 ppls labour and the fee for rubbish disposal by a licensed waste carrier On saturday night around 10pm you send me a message to say why have i installed the new toilet and basin and demanded i took it out on sunday and demanded i come back after your husband tiled who is not a professional My explanation was this was not in the original price but would be happy to come back at an additional charge You didnt agree and continued to argue and refused to pay me the outstanding balance on the end of the sunday when i would of completed work I tried to reason with you and even offered to return when tiling was done at no extra cost and was happy to take part payment of outstanding balance and final payment on 3rd visit when tiling was complete You completely refused , I do feel i tried to reason with you but was unsuccessful Kind Regards Ryan McEwan plumbing

    Reply created 7 Sep 2020
  • Review from sue43839, Sunbury On Thames
    Rating: 5 out of 5
    Review left on 30 Aug 2020
    No hot water
    Ryan is very professional and very good at what he does. He even came and completed the job on a Sunday which we were very impressed with. He responds quickly to messages and does exactly he says he’s going do. He also takes his rubbish away and cleans up as he goes along. I would definitely hire Ryan again and would highly recommend him. On top of all that he is a nice guy.