Lee came by to put right a botched job by another tradesman. He responded quickly to my job advert and when he got here, he had all the tools on hand, was confident and knowledgeable. He got to work and with just an hour or two, I had hot water again. He was friendly and happy to let me know what he was doing and took care to make sure everything was made good before leaving, so I wouldn't have any problems and need to call him out again. Top quality service. Thanks Lee.