neillo, Thetford
Rating: 1 out of 5
Flat roof overboard, re-roof and create lantern upstand
Not a company I can recommend in any way. Very poor quality of work, upstand not straight, flat roof has loads of bubbles, they broke several slates on our main roof, used timber that was not theirs to use and belonged to our builder and used incorrect trim pieces to the edge. I have chased numerous times for receipt and guarantee and nothing has been supplied, though I doubt it would be worth the paper even if they did supply it. Overall inexperienced, rude and not convinced they have any qualifications to carry out Roofing, will need to get work resolved by another company as would not trust them to go near it again.
Answer from tradesperson:
A few porkies there Neil You said to use the timber to save me going to wholesalers as you was rushing us to get it done the same day thought you was being helpful, we said we will replace the timber the following day you agreed to take it off the price so don’t understand the problem there? Yes a few slates got broken accidents happen. Wasn’t he incorrect trim as that what the suppliers provide . We are defiantly not rude we done the best to help you out if this was a problem why dident you say at the end of the job ? A little annoyed at this feedback as it’s not true
Reply created 11 Jan 2018