chibea, Hereford
Rating: 1 out of 5
Vinyl roll fitting 17sq.m
Was hired to lay vinyl in the main bedroom and unfortunately, it was cut too short, a corner was missing and there were jagged edges. Skirting was damaged - wasn't too bothered about that initially, but he said he'd replace the vinyl and repair the skirting. Skirting hasn't been touched on his return. One part is particularly cracked.
The bedroom vinyl was to be lifted and re-laid in the kitchen which he paid for the replacement vinyl. I offered to pay for fitting in the kitchen. However, these were the final issues:
I overestimated the bedroom floor by 5sq.m so overpaid by £40. No refund for that, no mention of it when I raised it.
Left with skirting damage.
Kitchen vinyl laid over old stick on tiles, no prep, uneven in places and 2 tears. For the most part, it's acceptable, but not a brilliant finish and I didn't know he wasn't lifting the adhesive tiles til after he'd laid it.
No apology for the tears, just mentioned it at the end, although I was not charged for fitting in the kitchen.
The re-fitted vinyl in the bedroom had a bubble in and I didn't notice til I cleaned the floor and the mop pressed it down. Very unhappy but in all honesty, he is a nice guy and tries to take pride in his work and had good intentions in trying to resolve. The bedroom now has straight edges and looks a lot better. He was also decent helping me when Sainsburys came as I was struggling due to my illness.
Didn't wear a mask on 2nd visit.