J&J roofing and building services reviews (24)

The communication to begin with was good. They arrived to provide the quote, when advised. The quote was very elevated, but this was quickly reduced. A deposit was paid and a date was arranged to complete the work. This was then changed 3 times, which was fine. However, they also quoted to repair the neighbours roof, but using the scaffolding we paid for, without charging the neighbours. We were then advised the work had been completed, despite not having received photos of additional gutter job, trash still being in the drive, and the scaffolding still up. I then received countless texts and phone calls saying he wanted payment immediately, some communication could be construed as threatening in nature. We paid the balance, but the gutter is still leaking, the scaffolding is still up, and there is questionable costings associated with 'materials'. It was a Jekyll and Hyde situation. The J that came to quote was very different from J&J that completed the work.

J&J did a brilliant job on my roof. They may only have 3 reviews on here but don't let that put you off. They regularly communicated about progress, issues and solutions throughout the process and were friendly and professional at all times. It can be nerve racking choosing the right people for the job but they showed they were the right choice from the start - getting up on the roof to have a good look at around and pointing out things that no other roofers had noticed. They got to work quickly and left the site tidy at all times. They were conscientious workers and even went further than what was asked of them. I would definitely recommend these fella's.

The guys were very professional and done a very good job! Both very friendly and helpful, they told me what needed to be done and showed me the fault. Once job was finished they sent step by step phots of the work carried out. I would highly recommend J&J roofing.

J&J were keen to assist that same day around their current commitment, they offered a competitive quote as to the equipment & personnel that would be needed, those were big factors in my giving them the job. They kept me updated throughout the day but got delayed on the other job. They apologised and said they would be there the next day. J&J kept me updated and arrived at the time they quoted and got straight to it. Jordan quickly identified why the tile had likely slipped,took photos to show me the condition of the beams before patching a section and replaced tile. Jordan and Jordan were pleasant, efficient, Jordan gave me a full explanation of on the condition of the beams and the felt (photographed as proof for me to see) and advised the whole roof probably needed re-doing. I was happy and relieved with the job being completed professionally and the professional advice given and would be happy to contact J&J again.