Courteous, polite, and applies attention to detail; Evidence of this is his suggestion to reattach canopy back to house using better fixings and additional mounting support than the original house builder had installed. Though I did have a small issue with the alignment of one of the pillars, as I was expecting perfect alignment, but considering the complexity of the job Vs cost I would still use Neil and recommend him.
He has a broader range of skills than most and appears to work at speed too, and returns communications rapidly. He rearranged his schedule to accommodate another project I had on, and at very short notice. That was most appreciated.
In summary, 3 Ps I'd say.
Price, Professional, Personal