floormatters reviews (519)

The review provided is irrelevant, baseless and does not reflect my work as I am not the 'shopkeeper' who lied to you or 'the fitter'. You were provided with a free quotation which you claimed was too high and you pushed for a discount as you fitted your own grippers and underlay. I clearly explained that you had made a mess of the job and as a result the mistakes made would have to be rectified or the carpet would not be fitted correctly and would eventually lift. However, you were adamant that you had fitted the underlay and grippers correctly based on videos you had watched on the internet. You were clearly informed by me that I was not interested in completing this work and you were advised to get the shop who supplied you with the carpet to undertake the installation work for you and left on that note. Following this, you continued to call me and informed me that you had made a start on fitting the carpet and required assistance. Again, I informed you I would not be interested in this job especially as you had continued with the work yourself and politely asked you to refrain from contacting me regarding this job. However, you continued to ring me over and over again until I was forced to block your number. There is no logic in a professional such as myself doing half a job when a customer is adamant they want to complete the prep work having followed videos.