stephanief, Bristol
Rating: 1 out of 5
Lay Laminate Flooring
Had no word after arranging a date after calling 5 times and multiple texts sent which were makes as read.
Answer from tradesperson:
How can you give feedback without the job being done?! Customer text yesterday to ask if I was still coming tomorrow, I replied yes I was! She then attempted to call me twice this evening at 8pm while I wasn't with my phone, then text to say that as I hadn't answered she doesn't want me to come and fit the flooring tomorrow and she would make other arrangements! I tried calling twice and she wouldn't answer and now an hour later has left negative feedback. What was so urgent to call anyway at 8pm when I had already confirmed I was coming tomorrow? First negative feedback on here and massively unhappy with this customer, no need at all for a massive over-reaction that could now affect my chances of winning work elsewhere.
Reply created 13 Jul 2017