Donovan was, quite simply, amazing. He turned up on time, he cleaned up beautifully and his work was exceptional. He worked for a long time on this job to make it, not just right, but perfect. He is also such a gentle and courteous man that I had every confidence in leaving him alone in the flat.
While he was working for me, I had a text message from Donovan one day to say that my aged dog had had an accident on the carpet. I was all set to dash back to the flat, Marigolds at the ready, when I got another message to tell me that the carpet had been cleaned, the dog was fine and that I shouldn't rush back. When I did get back to the flat, there was no trace of anything untoward on the carpet, Donovan had done such a thorough job of cleaning it. That was dedication above and beyond the call of duty, but it is typical of him that he just took it in his stride and didn't see that he had done anything special. His only concern was for the dog's health.
His tiling work is superb and the shower looks and works better than it has ever done. I would not hesitate to use him again.