Bathtopia

Rating: 4.6 out of 5

Bathtopia reviews (38)

  • Review from MyBuilder user from Glasgow
    Rating: 1 out of 5
    Review left on 1 Sep 2025

    Answer from tradesperson:

    Hi Pauline. I have spoken to Michael, Martin who have both asked you that this review be removed. I just spoke to Martin and he is delighted with how the shower install has turned out and is going to look at posting a positive review for Bathtopia. If you could remove this review, that would be much appreciated

    Reply created 8 Sep 2025
  • Review from MyBuilder user from Carluke
    Rating: 1 out of 5
    Review left on 10 Jun 2025
    Refurnish current bathroom
    Very professional to begin with, Allan’s communication was good. However works completed were not satisfactory overall having to get them back for snags and then left with a leak for 2 weeks with no acknowledgment from fitter. When finally responded was rude and condescending with no apology from him ( Mark) or Allen. Very disappointing. They have however agreed to come and fix leak, but at this stage I’d rather pay someone else. Update in response: Your quote was considerably higher than the others received and yes you could start quickly which was convenient, however the high price I felt would reflect in a more professional attentive service.. this was not the case as the customer you just directed us to contact fitter directly. Mark finished a day early leaving snags and fitting chrome items that he was aware should be black. All that was required was an acknowledgment and apology from Mark rather than being rude and condescending after not responding. Time will tell on the qu
    (Updated on 12 Jun 2025)

    Answer from tradesperson:

    Afternoon Sarah Sorry you felt a 1 star review was required. Your son has a stunning bathroom with a small, non urgent leak which I messaged you about, less than 1 hour ago with a solution too. You have chosen to ignore me. The fitting team and your son clearly had a clash of personalities as both claim the other was rude to them. All i can say is I have hundreds of customers who can verify that Mark and his team have been fantastic to work with throughout their install process. You notified me a couple of weeks ago of a small but non urgent leak in your sons bathroom which we will admit, slipped through the net, however i have offered a solution to get it sorted this week which you have chosen to ignore and instead post a 1 star review for a stunning bathroom, fitted within a very tight timescale that you had. Sorry you felt a 1 star was required. I could understand posting it after this week if the leak was not sorted, but not before.

    Reply created 10 Jun 2025
  • Review from MyBuilder user from Glasgow
    Rating: 5 out of 5
    Review left on 5 May 2024
  • Review from oon, Glasgow
    Rating: 1 out of 5
    Review left on 22 Oct 2023
    Small bathroom refit
    The fitters are overbooked and don't have time to complete the work properly. Left me with ragged tile edges which means the new carpet doesn't sit properly. Toilet seat was installed off centre and the toilet has a crack in it. Contacted multiple times bit they clearly aren't interested in fixing it. Took weeks because they kept disappearing to do other jobs. Never installed the bathroom accessories, which the contract states they were supposed to do.
    (Updated on 23 Oct 2023)

    Answer from tradesperson:

    Hi Una. The last time I spoke to you, you wanted additional works completed like changing the bath panel to a tiled bath front. If you want to send me and email we would be happy to sort this as the last contact the fitters had from you was before you went on holiday and you said you would be in touch after. Jamie has had no word since. If you could email me I can speak to Jamie and get this arranged for you.

    Reply created 23 Oct 2023
  • Review from rammy_57, Glasgow
    Rating: 5 out of 5
    Review left on 22 Feb 2022
    New bathroom
    Phenomenal experience with Bathtopia! Allan came out a few times, gave great advice and ideas. Fantastic communication. Work was done to an extremely high level. David (the fitter) did a fantastic job. Extremely professional and well mannered. The team were very careful around the house and nothing was too much for them. This is my first experience with Bathtopia and we will be recommending them to everyone. Genuinely over the moon with the whole experience!
  • Review from paul12916_43, Glasgow
    Rating: 5 out of 5
    Review left on 4 Jul 2020
    Bathroom complete overhall
    Five star: fast efficent high quality finish easily contactable during whole job would highly recommend
    (Updated on 8 Jul 2020)
  • Review from deborah97575, Glasgow
    Rating: 5 out of 5
    Review left on 12 Oct 2019
    New bathroom to be fitted
    I am delighted with my new shower room.
  • Review from michael51180, Bathgate
    Rating: 3 out of 5
    Review left on 2 Jun 2019
    New bathroom full re model
    Initial speaking and booking was first class but felt as soon as job was booked and deposits were payed we were forgot about and just left to the fitters to deal with issues that were not there problem tried contacting umpteen times with no reply felt there was many issues that should have been dealt with differently if I was to have work done again I would go direct to the fitters used and leave out the company. Over all good job once it was finished.
    (Updated on 3 Jun 2019)
  • Review from Customer of Bathtopia
    Rating: 5 out of 5
    Review left on 7 Aug 2017

    Bathroom Refit (wet wall, spotlights and new suite)

    Allan, Richie and the tradesmen are fantastic and we are absolutely delighted with our new shower room! What a transformation! Allan came out to give us a quote and offered us great advice on the design and materials to suit our budget and style. I also had a tight timeline and within two weeks all the work has been completed to an excellent standard! Our shower room took 3 days to do and all of the tradesmen were really pleasant, worked hard and made sure everything was neat and tidy. I would highly recommend Bathtopia to anyone looking to update their bathroom. Thank you!
  • Review from scottn_98, Glasgow
    Rating: 3 out of 5
    Review left on 5 Jul 2017
    Renovate Bathroom
    Work carried out on time and fitter was excellent. However you should be aware there may be a problem if you require any remedial work done. I had a problem with my lighting and have had to fix it myself despite e mails telling me it would be attended to asap.