Customer of AA Gas Services
Rating: 5 out of 5
To restore a gas supply to my gas fire
very punctual, did a really good job in a short space of time ,very reasonable price,very pleasant manor,would use these again an recommend them
AA Gas Services
This is an unfortunate case of miscommunication between our engineer and the client. Upon trying to contact the customer after receiving this feedback we did not get the chance to explain as the customer hung up the phone. JKM have offered an apology, a full refund and to send our head engineer to complete the works free of charge. This offer was left via voicemail as the customer will not take our call. Again we apologise to the customer and the offer given is open for as long as needed. JKM have quality control procedures in place to make sure our clients are getting quality workmanship at a competitive rate and we find what has happened unacceptable and steps to change policy have been made so it never happens again.
Reply created 26 Jul 2014