Callum was professional from start to finish. Very respectful of my property, explained everything he was going to do and even tightened my tap :-) which wasn't part of the job. He took pictures of the cistern found me a good replacement and even came to try and rectify the matter without having to replace the whole cistern before he ordered the new one. Once the job was complete, Callum said if there were any problems to contact him and he would pop around. A really lovely, genuine guy, who I would have no hesitation in recommending to anyone.