Needed a hip tile replaced after it had been damaged. Dave contacted me very quickly, gave a quote based on the pictures I had sent and then visited (at the time he said he would) to fully assess the job. He confirmed the quote price, which I feel is a good price, and once I confirmed that I wanted to use Arlo, Dave booked me in very quickly, again turned up when he said he would and completed the job. A swift, easy process and a fixed roof. Thank you, Dave.