j_jimenez, Cwmbran
Rating: 5 out of 5
replacement key or new key on conservatory/back door
Brilliant service, polite, efficient and very professional. Responded on Sunday, completed on Monday. Excellent!
AP HIGGS LOCKSMITHS LTD
I am sorry if you feel we have let you down and you feel you have to post negative feedback. I spoke with your partner on the agreed day and we both mutually agreed not to proceed any further with the job that day. Your partner was perfectly happy as I insisted that if there was an issue with me not being able to complete the job that day I would pull out all the stops to carry the work out on that day. I find it a little unfair that you then posted negative feedback without discussing your issue with me and also not replying to my messages. Once again apologies for this misunderstanding.
Reply created 12 Nov 2016