MyBuilder user from Redhill
Rating: 5 out of 5
Leaking shower mixer / Tap installed in back garden
Very fast and efficient.
Did two different jobs - changing a shower mixing unit and installing a tap in the back garden and both done very well.
All about boilers Ltd
Rating: 4.6 out of 5
All about boilers Ltd reviews (54)
Review from MyBuilder user from Redhill Review left on 13 Jul 2026Review from MyBuilder user from Sutton MyBuilder user from Sutton
Review left on 18 Jun 2026Rating: 5 out of 5Leak in bathroom
Amazing service! Michael was so friendly and did an amazing job! Thank youReview from North Fortune Team, Purley North Fortune Team, Purley
Review left on 8 Jun 2026Rating: 5 out of 5Kitchen Sink Completely Blocked
Very reliable and professional service. They attended promptly and successfully unblocked a badly blocked kitchen sink with no issues. Communication was excellent throughout, and the work was carried out efficiently and to a high standard. I would not hesitate to use All About Boilers Ltd again and will certainly be hiring them for future plumbing works. Highly recommended.Review from MyBuilder user from Reigate MyBuilder user from Reigate
Review left on 5 Jun 2026Rating: 5 out of 5Replace Valve on Immersion Heater (see photo)
Great job and very friendly. Recommended.Review from Tolga, Forest Hill, London Tolga, Forest Hill, London
Review left on 31 May 2026Rating: 5 out of 5(Updated on 1 Jun 2026)Leaking pierced central heating pipe
Lee was great, arrived quickly and fixed an awkward leak. Highly recommendReview from Lucas, Norbury, London Lucas, Norbury, London
Review left on 23 May 2026Rating: 1 out of 5Leaking single radiator we need someone local now
Very disappointing experience. I was initially given a price estimate of £90, which any reasonable customer would assume to be a fixed callout price. After the work was completed, I was then informed this was supposedly an hourly rate, resulting in a £210 charge to stop a simple radiator leak. Although I was unhappy with the pricing, I accepted it due to the emergency nature of the job and the fact it was a Saturday callout. The most concerning part, however, was what followed. Because payment was not made within the hour, the operatives returned to my customer’s property and their manner and approach left the customer feeling intimidated and uncomfortable. In my opinion, there was a serious lack of clarity, professionalism, and customer care throughout. I would strongly advise others to ensure all pricing and payment terms are confirmed clearly in writing before using this company.Answer from tradesperson:
Estimated prices are given on a based on the information given at the time of job booking. And are based on a hourly rate and excluding parts. Which was explained to you before anyone had been dispatched to the address which was not your residence. The information provided before job booking was, “ your company had completed a loft conversion and removed a radiator the day before and now it was leaking” this explanation would suggest the radiator was on the 2nd floor and leaking which it wasn’t And took longer to rectify properly. The thing is our engineer rectified the problem that you and your team caused because it was not done correctly because you are not plumbers and do not have any plumbing or heating qualifications. Our engineer done the job correctly and first time and arrived in 20 mins. You was informed of the payment terms before anyone had attended and had us waiting after completing the job for over a hour claiming the customer wasn’t happy and didn’t want to pay. Lies
Reply created 23 May 2026Review from Sawsan el-hawari, Sydenham, London Sawsan el-hawari, Sydenham, London
Review left on 21 May 2026Rating: 5 out of 5Electric Hot water pump
I called leivy to come and check the system. He changed the pump and changed some of the heaters part.Review from Sam, Kingston Upon Thames Sam, Kingston Upon Thames
Review left on 7 May 2026Rating: 5 out of 5No cold water out from concealed shower unit
It is good work and well sort the problem. Attention to detail. I have read few bad reviews and have a bit concern. But after it, I feel they are honest.Review from Philip, Canary Wharf, London Philip, Canary Wharf, London
Review left on 1 May 2026Rating: 1 out of 5Water Leaking in Boiler (Pressure Relief Valve)
A very poor experience and I feel ripped-off. On sending a photo of the faulty part and discussing the issue with them on the phone they identified the part that needed changing (air release valve) and came out (arriving 45 mins late). A plumber turned up without the part, looked at the boiler and confirmed yes, that's the part needed and they would have to go get the part and come back the next day to fit it. Before leaving, the plumber called his colleague and passed me the phone and they wanted payment of £350 there and then or they would not come back and finish the job. This did not correspond with the estimated £120 they had given on MyBuilder nor with their later quoted hourly rate (he was there less than an hour on both visits). As the work was urgent (it was winter and have small kids) I made the payment. He promised to send an invoice but failed to do so despite chasing for one on several occasions. Stay clear, avoid this company and find a more reputable one.Answer from tradesperson:
Hi Philip, I'm the owner and I'm sorry to hear of your experience. I'd like to address your concerns openly. The job was originally posted as a Pressure Relief Valve issue, but on attending, our engineer correctly identified the actual fault as an Automatic Air Release Valve — exactly why on-site diagnosis by a Gas Safe engineer is essential before parts can be ordered. I sincerely apologise for the 45-minute delay; we should always call ahead if running late. Our estimates are based on one hour's labour and don't include parts, as no van can carry every component for every boiler. The £350 reflected two visits plus the part. Payment upfront is required when ordering parts, and I'm sorry if that wasn't made clearer. On the invoice — please check your spam/junk folder; if it's not there, contact me via MyBuilder and I'll personally make sure a copy reaches you. I'd genuinely welcome the chance to put this right. Kind regards, All about boilers Ltd
Reply edited 4 May 2026Review from Gavin, South Norwood, London Gavin, South Norwood, London
Review left on 23 Mar 2026Rating: 5 out of 5Central heating not retaining pressure
It wasn’t quite as simple as expected, as I found a second leak during the repair preparation, didn’t create any issues, everything has been fixed and an excellent repair has been done.