I was talked into having a secondary job done in addition to a leaking gutter joint. The secondary job, merely cosmetic, was completed satisfactorily but difficult access to the leaking gutter rendered the attempted repair unsuccessful.
Had the primary job been tackled first there was no way that I would have agreed the expensive secondary job. Under the circumstances, I feel that I was taken for a mug.
Three weeks later Adam returned and, despite the difficulty in accessing the leaking gutter joint, managed to repair the leak. I am impressed.