MyBuilder user from Pontypool
Answer from tradesperson:
This review is malicious and entirely unfounded. We have never carried out any work for this individual. I have attempted to contact the reviewer, but the phone number provided is not in use. For any prospective customers, I would be happy to provide details of previous projects where we have returned under the terms of our guarantee to carry out remedial work. Such instances are rare, but as with any trade, occasional adjustments may be necessary and we always take pride in resolving these promptly and professionally. As specialists in our sector, we cover a wide geographical area, unlike general builders whose work is typically confined to local projects. Due to the specialist nature of damp-related work, our service area extends further to meet demand. We encourage you to review our many positive testimonials from satisfied customers and welcome any questions about our services or past projects.
Reply created 13 Nov 2025