my whole experience regarding Andy and his working practices was fantastic. He arrived on time as expected, showed me his Gas Safe identity card and asked to be led strainght to the problems. When Andy came out, it was initially for him to asses the work. When he assessed the work, it was too dangerous for him to leave it the way it was. The condensing waste was draining into a bucket in the kitchen, he found water inside the boiler due to the flue being broken and other sorts of problems. Andy had to cancell most of his appointments on the day to ensure that my family was left safe, Yes i paid more than the agreed price but i am very satisfied.
Andy was very thorough in his approach to his work, explained everything to me - discussed options and worked extremely efficiently and effectively to resolve any identified problems. Andy may have come out to do a routine job but he saved my family.
I initially requested an engineer to come out and commision a boiler for me as the engineer who installled my boiler was no longer taking my calls. Andy was very sensitive and explained the health and safety issues around the use of the boiler in the state that the previous engineer had left it. Thank you Andy and i will certainly use you again. Please call me as agreed to investigage the possible problems with the plumbing of my radiators. Fantastic - fantastic.