If this were a "performance review" at work I'd rate Alan's work as "outperform". While a back gate might sound like a fairly straightforward job, the angle of the fence, on the one side, combined with the window ledge and other bits and bobs sticking out from a UPVC porch, on the other, made it tricky to do well. Alan not only did a terrific job making the back gate look great, as well as secure, but spent plenty of time making sure that it did. The price was reasonable, too. Highly recommended.