Natasha responded within 24 hours of receiving request, Jack visited, discussed the problem about the broken manhole cover, I extended the discussion to the whole driveway / front garden and made the decision to put monoblock down on the driveway, sleepers round the edge of the front garden, replacing the membrane and adding additional slate chips. Measurements Were efficiently taken, a quote sent within 24 hours. I also received another quote but I made decision to go with LB Driveways as a competitive price and I liked Jack’s professional approach. A starting date was given, good communication as to the process of undertaking the work, in addition Jack offered to put a temporary cover on the manhole which was much appreciated. Work started on the date agreed, the weather for Jack, Ryan and Scott was challenging, on occasions but the team worked hard, in a tidy manner and displayed consideration for neighbours accessibility in and out of their driveways. Several neighbours have admired the new driveway, taken LB Driveways mobile number and I would definitely recommend them. Made aware from Jack that any issues to contact him, this was verified when he responded and sorted a small problem with access to the external gas box cover. Thanks go to all the team for being pleasant and tidy workers. Kathleen Henderson, Melrose