Really terrible experience with both Aquila Management Services and the plumbers they subcontracted, George Dick and Sons. Good first impressions which is why I chose them despite it not being the cheapest quote I got, but every single thing that was done was done badly. The job took four weeks to complete (I was told it would take one week) and the entire time involved me having to bring up many problems and things that had been done wrong. I was never given a breakdown of costs of fitting and materials despite having asked for it on multiple occasions. I have been left with the wrong bath, wrong taps in the sink, and messy, shoddy work. On top of this, I was refused any discount at all when I asked for it and was threatened with legal action if I did not pay in full. Aquila refused to take any responsibility for any of the problems, and were very patronising towards me. As a result I would definitely not recommend this company, and I would say the same for the plumbing company George Dick and Sons. Best case scenario they were totally incompetent, worst case scenario, complete cowboys who are only around to take advantage of people.