Question 1

Do I need to prepare my rental before the cleaner arrives?

Accepted Answer

Clear personal items and note any checklist specifics, but no pre-cleaning is required. They handle it all, including moving furniture safely and protecting floors.

Question 2

Do end of tenancy cleaners offer a deposit guarantee?

Accepted Answer

No cleaner can guarantee your deposit, as the final decision is down to your landlord or letting agent and the terms of your tenancy. Some cleaners may offer a re-clean if specific areas are flagged after inspection. Ask what their policy covers and any time limits.

Question 3

Will my end of tenancy cleaner provide a report after the job?

Accepted Answer

Yes. Most end of tenancy cleaners use a standard inventory-style checklist, noting cleaned areas, before-and-after photos, and sign-off confirmation to share with landlords or agents for smooth deposit returns.

Some of our top rated end of tenancy cleaners